Staff Technical Program Manager

Sentry•San Francisco, CA

9d•$200,000 - $240,000

About The Position

Sentry is seeking a Staff Technical Program Manager to join the Platform organization. This role operates at the intersection of technical depth and strategic execution, focusing on turning ambiguity into clarity and momentum. The Platform org encompasses developer platform, core infrastructure, SRE, security, and IT. This is a high-visibility role with influence, reporting to the Head of Technical Program Management and working closely with the VP of Platform Engineering, their staff, and partner teams across Engineering, Product, and Design (EPD). The role involves working directly with the CTO and senior leaders to shape the Platform org's operations and help Sentry scale.

Requirements

8+ years of Technical Program Management experience at a high-growth technology company, with direct exposure to platform, infrastructure, SRE, or security engineering organizations.
Proven ability to lead complex, cross-functional programs spanning engineering, product, and business functions in a matrixed organization.
Experience defining or improving incident management, on-call processes, or operational reliability programs.
Strong analytical instincts: you build systems to track delivery health and use data to drive decisions.
Demonstrated ability to build structure and operating cadence in environments where neither existed, creating processes that teams adopt and sustain.
Exceptional written and verbal communication skills; you can produce high-signal, low-overhead reporting artifacts for senior and executive audiences, and go deep with engineers with equal confidence.

Nice To Haves

Get energized by technically complex, cross-functional work and find deep satisfaction in making execution smoother and more predictable at scale.
Have a strong point of view and aren't afraid to bring it to a room full of senior engineers and leaders.
Love turning ambiguity into operating clarity: strong rhythms, sharp plans, measurable outcomes.
Have a genuine appreciation for platform and infrastructure challenges — you understand why reliability, scalability, and security aren't just operational concerns, they're strategic ones.

Responsibilities

Drive strategic execution by partnering with the VP of Platform Engineering and senior EPD leaders to translate priorities into clear, measurable plans.
Own sequencing, milestones, and key decisions, ensuring leadership has reliable visibility into progress and tradeoffs.
Build data-driven delivery health by establishing metrics and dashboards that reflect delivery confidence, risk, and engineering health across the Platform org.
Keep planning and reporting high-signal and lightweight, focused on outcomes rather than activity.
Manage capacity, dependencies, and risk by creating visibility into resourcing, cross-team dependencies, and constraints.
Surface risks early, drive tradeoffs when priorities compete, and keep complex initiatives on track.