(USA) Staff, Technical Program Manager
About The Position
The Staff, Technical Program Manager within CTS Global Governance leads complex, large-scale programs spanning multiple teams to support secure, compliant operations across Walmart. This role drives end-to-end execution, managing dependencies, risks, and trade-offs to ensure predictable, high-quality delivery, while partnering across product, engineering, and business teams to deliver scalable solutions. With governance oversight across CSOC, Threat, Computer Vision, and Aviation, alongside product recalls, cross-border trade compliance, and financial transaction integrity, the role advances operational excellence. The Staff TPM leverages modern tools, including GenAI and advanced analytics, to improve execution, increase visibility, and drive continuous improvement across programs. The CTS Global Governance team drives enterprise-wide governance by managing complex, cross-functional programs with clear accountability and timely delivery. Positioned at the intersection of technology, operations, and business, the team collaborates closely with product, engineering, and domain stakeholders to align priorities and enhance outcomes. They oversee critical areas such as CSOC, Threat, Computer Vision, and Aviation, ensuring compliance and operational integrity. By standardizing frameworks and continuously refining processes, the team supports Walmart’s secure, efficient, and scalable operations across multiple organizations and geographies.
Requirements
- Experience leading complex, cross-functional programs with strong stakeholder and risk management.
- Proven ability to define scope, timelines, and resource plans while managing dependencies and ambiguity.
- Strong technical acumen translating product requirements into scalable, reliable systems.
- Solid understanding of SDLC, cloud platforms, and modern infrastructure.
- Track record of driving results through risk mitigation, execution rigor, and process improvement.
- Strong communication skills to align stakeholders and drive delivery.
- Experience leveraging GenAI and advanced analytics to improve planning, automate workflows, accelerate decisions, and enhance program visibility.
- Bachelor’s degree in computer science, information technology, engineering, or related area and 5 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
- OR 7 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
Nice To Haves
- Certification in Project Management.
- Master’s degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 3 years’ experience in product design.
- Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
- Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Responsibilities
- Lead planning and execution of complex, large-scale technical programs across multiple teams and stakeholders.
- Define program goals, timelines, and deliverables to ensure predictable, high-quality outcomes.
- Collaborate with cross-functional teams to translate product requirements into scalable, reliable solutions.
- Drive clarity in ambiguous environments by managing risks, dependencies, and trade-offs.
- Establish and improve workflows, operating rhythms, and governance frameworks to enhance execution.
- Leverage modern tools, including GenAI, to improve planning, automate processes, and increase program visibility.
- Communicate progress, risks, and priorities clearly and align stakeholders to deliver results.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
