Staff Technical Program Manager
About The Position
Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations. The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency. This position is offered by ResMed Digital Health Inc. and is a hybrid in-office/remote position.
Requirements
- Bachelor's degree or equivalent in Computer Science, Engineering, or a related technical field, and 10+ years of progressive experience leading complex technical programs within software engineering, cloud platforms, AI, data engineering, or a related field.
- Demonstrated experience with 8+ years leading large-scale, cross-functional technical programs involving software engineering, cloud platforms, data platforms, or AI technologies using Agile delivery methodologies.
- Demonstrated experience with 6+ years utilizing Agile planning and work management tools (e.g., Jira) to drive program execution, dependency management, and executive reporting.
- Demonstrated experience with 6+ years partnering with cross-functional engineering, product, architecture, security, and infrastructure teams to align priorities, manage dependencies, resolve risks, and drive successful program outcomes.
- Demonstrated experience using data, metrics, and KPIs to drive decision-making, measure program health, and communicate progress to technical and executive stakeholders.
- Demonstrated experience communicating and influencing at all levels of the organization, including engineering leadership and executives, to build alignment, facilitate strategic decisions, and drive execution across multiple organizations.
- Demonstrated experience leading complex technical initiatives involving enterprise-scale cloud, AI, data platform, analytics, or infrastructure modernization efforts.
Responsibilities
- Partner with teams across the Global Data Platform organization to drive complex, high-impact programs related to enterprise AI, data platform modernization, analytics, data governance, cloud services, and real-time data capabilities.
- Lead program planning, execution, governance, and cross-functional alignment while managing risks, dependencies, and organizational impediments.
- Develop strong partnerships with product management, platform and data engineering, architecture, security, and executive leaders to drive focus and alignment on strategic priorities and technology roadmaps.
- Define program scope and schedules while ensuring the timely delivery of business value.
- Overcome resource constraints, manage cross-functional dependencies, and coordinate execution across multiple organizations.
- Provide leadership, coaching, and mentorship to teams to meet and exceed commitments.
- Organize and facilitate governance forums, executive reviews, and stakeholder communications.
- Prepare executive progress reports and strategic updates for leadership.
- Perform work in a specialized area of expertise requiring deep knowledge of enterprise data platforms, AI technologies, and large-scale platform delivery.
Benefits
- comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance.
- Employees accrue three weeks Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days
- 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
