Staff Technical Program Manager

Box•Redwood City, CA

12h•$217,000 - $271,500•Hybrid

About The Position

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. Our Technical Program Management team is helping to lead the charge on the shift towards AI. We are driving the execution and delivery of Box's most strategic programs and portfolios, focusing on realizing Box’s long-term vision of content + AI. As system thinkers, we are optimizing business operations and delivery for Engineering and Product while collaborating company-wide to maximize efficiency. We are seeking a seasoned Staff Technical Program Manager to lead complex, high-impact programs that accelerate Box’s transition into the modern AI-powered development ecosystem for both our teams and our customers. In this role, you will drive cross-functional initiatives from strategy through execution, partnering with business and technology leaders across the organization to ensure successful outcomes. You will bring structure to ambiguity, proactively manage milestones, dependencies, and delivery risks, and ensure programs are executed with clarity, speed, and quality. The ideal candidate thrives in collaborative environments, communicates effectively across stakeholders, and is passionate about leveraging technology to deliver meaningful customer impact.

Requirements

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
You are proactive, self-driven and thrive in ambiguity - you are able to drive teams toward clarity in complex environments.
Strong track record of driving complex cross-functional initiatives
Excellent oral and written communication with a strong ability to lead with influence and partner with executive stakeholders across multiple organizations to ensure alignment, mitigate risks, manage competing priorities, and allocate resources
Exhibit independent, critical thinking to navigate through ambiguity from a vague problem to a detailed solution with passion for hands on contribution
Self-motivated and proactive with a proven ability to adapt well in a fast paced tech company and collaborate closely with teams on different operating cadences.
Extensive experience and proficient understanding of standard Agile and Software Development Lifecycle and program management tools including Confluence, Jira, and Smartsheet.
Detail-oriented and able to understand the bigger picture by using your technical expertise and problem solving abilities to prioritize and manage key challenges.
Demonstrated in you career deep technical experience in software development engineering or system reliability engineering

Nice To Haves

Experience with working Agent Orchestrated software development and/or experience building AI into products
Experience using AI and tool chain (e.g. cursor, claude, codex) to automate manual processes to improve your and your team’s productivity
7+ years in technical program management, driving large cross-functional programs and initiatives in fast-paced tech companies
12+ years experience in a tech field
B.S. in Computer Science, Engineering, or a related technical field
Demonstrated ability to coach and mentor TPM teammates

Responsibilities

Autonomously manage and drive alignment and execution for successful delivery of strategic, cross-functional and complex technical programs across Box. You will independently manage programs and portfolios by breaking down ambitious objectives into interconnected workstreams with clear milestones, success criteria, dependencies, and execution plans. Clearly identifying the constraints and needed trade-offs and getting ahead of risks.
Foster operational excellence by driving organizational transformation and cultivating a high-performance ecosystem by creating AI-first process that facilitates successful execution and delivery. Leverage in-house built and emerging AI tools to bring visibility into the program ecosystem.
Act as a key partner to executive leadership, influencing product roadmaps, champion critical technical initiatives, and drive organizational change across cross-functional teams.
Mentor and coach other TPMs by facilitating knowledge sharing, providing guidance on complex program execution, and guiding the adoption of best practices.