Staff, Technical Program Manager
About The Position
This position is responsible for owning key initiatives within the Sam’s Merchandising transformation journey and lead cross-functional teams to leverage Enterprise platforms and elevate business processes to take advantage of unlocked system capabilities. The Staff, Technical Program Manager leads the planning and execution of complex technology programs, ensuring alignment with strategic objectives and managing cross-functional dependencies. This role requires expertise in technical program management, technical solution design, and stakeholder engagement to drive successful delivery of scalable, high-quality outcomes. The position involves coordinating multiple teams, resolving ambiguities, and implementing operational excellence frameworks while continuously improving processes. Effective communication and analytical problem-solving skills are essential to navigate risks, manage resources, and foster collaboration across various technical and business domains.
Requirements
- Proven expertise in technical program management techniques, tools, and frameworks to lead medium to high-complexity programs.
- Strong stakeholder management skills to align cross-functional teams and secure commitments.
- Ability to communicate complex technical concepts clearly and effectively to a spectrum of audiences.
- Experience with technology solutions including system design, cloud infrastructure, and software lifecycle management.
- Analytical problem-solving skills to assess risks, identify dependencies, and drive data-informed decisions.
- Proficiency in developing and executing detailed program plans, schedules, and risk mitigation strategies.
- Demonstrated capability to manage multiple projects, ensuring quality outcomes and operational excellence.
- Merchandising experience
- Bachelor’s degree in computer science, information technology, engineering, or related area and 5 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
- OR 7 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
Nice To Haves
- Certification in Project Management.
- Master’s degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 3 years’ experience in product design.
- Experience in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
- Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Responsibilities
- Define program goals, deliverables, schedules, and critical paths to manage multiple medium to high-complexity programs aligned with strategic objectives.
- Secure commitment from cross-functional teams and manage dependencies to ensure seamless program execution.
- Translate product requirements into technical designs and collaborate on system architecture for scalable, high-availability solutions.
- Monitor program progress, identify risks, and develop mitigation plans to maintain quality and timelines.
- Communicate program status, risks, and updates clearly to stakeholders and teams using appropriate channels.
- Drive continuous improvement by identifying synergies, reducing waste, and proposing automation frameworks.
- Establish and oversee operational excellence practices including monitoring, alerting, and release management.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
