Staff Technical Program Manager, IaaS

Crusoe•Sunnyvale, CA

About The Position

Crusoe’s Cloud Product team is seeking a Staff Technical Program Manager to bridge the gap between Product and Engineering. In this high-level individual contributor role, you will lead our most complex technical projects, turning ambiguity into actionable frameworks. Our vision is to build the world’s easiest-to-use, purpose-built AI cloud. While our customers focus on high-level AI model frameworks like PyTorch and Ray, Crusoe manages the underlying complexity—standardizing firmware/OS bundles and automating component orchestration. As a Staff TPM, you are the connective tissue between Engineering, Product, Procurement, and Data Center Operations. You will ensure we deliver a reliable, scalable platform where customers run massive AI workloads without ever worrying about low-level system details. Whether it is leading multi-quarter product developments, New Product Introductions (NPI), or large-scale data center deployments, you will personally drive the initiatives that define Crusoe’s future.

Requirements

Deep technical knowledge of cloud infrastructure (Public or Private) across hardware and software boundaries, including GPU firmware, drivers, and CUDA/ROCm stacks.
10+ years as a TPM in fast-paced technology environments, specifically managing software-heavy and/or AI hardware projects.
A forward-thinking approach with daily, active use of AI tools to enhance your own workflow and the broader TPM function.
The ability to influence technical and executive leaders without direct authority, translating high-level strategy into technical reality.
Exceptional ability to deliver concise, data-driven, and high-fidelity updates to the executive team.
Familiarity with IaaS services, Kubernetes, storage, and networking.

Nice To Haves

Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.
Direct experience operating in a hyper-growth company or scaled Agile/Scrum environment.
A track record of successfully managing programs with complex external partner integrations.

Responsibilities

Drive the execution of AI IaaS and Managed Services projects from concept to delivery.
Personally manage high-risk technical programs and intervene directly to course-correct initiatives and maintain momentum.
Partner with Product and Engineering leadership to develop and deliver a robust, multi-quarter roadmap.
Proactively identify technical, organizational, and business risks; facilitate critical executive decisions to unblock progress.
Assess resource needs—including human capital and cloud infrastructure—to ensure high-priority initiatives are fully funded and staffed.
Coordinate hardware certification, validation, and infrastructure stack alignment with external vendors and data center operations.
Implement lightweight, scalable TPM frameworks and dashboards to establish metrics and predictability as Crusoe Cloud scales.