Staff Technical Program Manager - Federal AuthOps

Zscaler

1d•Hybrid

About The Position

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. We are looking for a Staff Technical Program Manager (Federal Authorizations) to join our team. Although the role can be remote within the US, there is a preference for someone to work in a hybrid environment from the San Jose, CA office. This role reports to the Director of Technology Compliance within the Exposure Management and Security Operations department. Zscaler is seeking an experienced Staff Technical Program Manager (Federal Authorizations) to own and drive the end-to-end federal authorization roadmap across FedRAMP and DoD programs. This role operates with a product-manager mindset, defining the authorization strategy and roadmap, establishing clear priorities and success criteria, and driving cross-functional execution from onboarding through authorization and ongoing sustainment.

Requirements

Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent practical experience)
5+ years of experience in Technical Program Management or Security/Compliance Program Management driving complex cross-functional initiatives
Demonstrated experience managing federal authorization or compliance programs (e.g., FedRAMP, DoD, NIST-based assessments) and associated evidence workflows
Strong ability to operate as a “product-like” owner with expertise in roadmap definition, prioritization, and outcome-based delivery
Proven experience coordinating assessments and driving closure across technical and non-technical stakeholders

Nice To Haves

Direct experience owning or coordinating FedRAMP/DoD ATO packages, ConMon submissions, and interactions with authorizing officials
Familiarity with NIST control frameworks and experience partnering with engineering teams on compliance evidence automation
Professional certifications such as PMP, PgMP, or CISM

Responsibilities

Own the full federal authorization roadmap across impact levels (e.g., FedRAMP Moderate, High, IL2/4/5/6) and maintain authorization packages ensuring completeness, accuracy, and auditability
Coordinate end-to-end assessments and manage artifact submission timelines, review cycles, and official authorization communications
Ensure timely and accurate delivery of Continuous Monitoring (ConMon) reporting while partnering with Compliance Engineering to automate evidence collection workflows
Serve as the primary interface with authorizing officials and government stakeholders to ensure clear communication, predictable timelines, and professional stakeholder management
Establish program operating mechanisms and governance, providing clear reporting to leadership while ensuring cross-functional accountability across Product, Engineering, and GTM