Staff Technical Program Manager - Cloud Capacity & Engineering Ops

DigitalOcean • San Francisco, CA

8h • Remote

About The Position

DigitalOcean is seeking a Staff Technical Program Manager to lead critical infrastructure scaling and capacity programs. This role is central to the company's growth, ensuring that customer demand is met with the right infrastructure, delivered efficiently and at scale. The position operates at both strategic and executional levels, collaborating with Engineering, Product, Finance, and Data Center Operations to drive capacity planning and infrastructure investments globally. This is a high-impact role for a program leader capable of aligning business priorities with technical execution and influencing decisions at senior levels.

Requirements

• 8+ years of experience in Technical Program Management or related roles in cloud infrastructure, data centers, or distributed systems.
• Proven track record of leading complex, cross-functional programs with high business impact.
• Strong understanding of infrastructure systems (compute, storage, networking) and how they scale.
• Experience with capacity planning, forecasting, or supply/demand management in a technical environment.
• Ability to operate at both strategic and execution levels, influencing senior stakeholders and driving alignment.
• Strong analytical mindset with experience using data to inform decisions and drive outcomes.
• Exceptional communication skills with the ability to simplify complex topics for diverse audiences.
• Comfort navigating ambiguity and driving clarity in fast-moving environments.
• Bachelor’s degree or higher in a technical or business-related field.

Nice To Haves

• Experience with data center operations, hardware supply chain, or global infrastructure deployment.
• Familiarity with capacity modeling, forecasting tools, or infrastructure planning systems.
• Experience in high-growth or hyperscale cloud environments.

Responsibilities

• Own and drive large-scale programs focused on infrastructure scaling and global capacity expansion.
• Plan and execute high-impact programs, such as the consolidation of small, expensive Data Centers into larger, more cost-effective sites.
• Drive resource optimization initiatives, including harvesting unutilized memory and drives from deployed servers in DigitalOcean’s Data Centers for use in building new servers.
• Translate product growth and business demand into clear, actionable capacity and infrastructure plans.
• Partner with Finance, Product, and Engineering to align on forecasting, investment strategy, and prioritization of projects focused on scale.
• Lead cross-functional execution across Data Center Operations, Supply Chain, and Infrastructure Engineering.
• Proactively identify risks (supply constraints, deployment delays, forecast gaps) and drive mitigation strategies.
• Establish and evolve frameworks for capacity planning, utilization tracking, and forecasting accuracy.
• Drive executive-level alignment on tradeoffs between cost, performance, and availability.
• Improve systems, tooling, and processes to enable scalable and repeatable infrastructure planning.
• Deliver clear, data-driven insights to inform strategic decisions and long-term infrastructure investments.

Benefits

• Competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy
• Reimbursement for relevant conferences, training, and education
• Access to LinkedIn Learning's 10,000+ courses
• Bonus in addition to base salary
• Equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees