Staff System Test Engineer

Itron, Inc.Raleigh, NC
Hybrid

About The Position

Itron is seeking a Staff Systems Test Engineer to join their team. This role is crucial for ensuring the quality, reliability, and customer value of integrated software, firmware, hardware, and system-level solutions delivered to utilities worldwide. The Staff Systems Test Engineer will apply systematic and innovative testing approaches within solution test laboratories, collaborating with cross-functional teams to deliver resilient, customer-centric solutions that meet high quality and performance standards. The position is a hybrid role, balancing remote work with on-site collaboration at the Itron facility in Raleigh, NC.

Requirements

  • Bachelor’s Degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical field, or equivalent practical experience.
  • 2–6 years of applicable professional experience in system, software, firmware, or solution-level testing.
  • Hands-on experience testing complex, multi-component, and distributed system solutions.
  • Strong analytical, problem-solving, and critical-thinking skills with a customer-centric mindset.
  • Ability to manage priorities effectively while working in a fast-paced, accountable, and agile environment.
  • Experience collaborating across teams, disciplines, and time zones using clear and professional communication.

Nice To Haves

  • Experience in the energy, utilities, smart grid, or IoT industry.
  • Familiarity with modern software development and delivery methodologies, including Waterfall, Agile, and Continuous Integration.
  • Experience developing automated test scripts using Python, Java, or similar languages.
  • Working knowledge of test and results tracking tools such as Azure DevOps (ADS/TFS), Jira, or equivalent systems.
  • Exposure to AI and intelligent agents, and their efficient application within solution test processes.
  • Understanding of IP networking concepts, including IPv6, and troubleshooting tools such as Wireshark.
  • Familiarity with Windows and/or Linux server environments.
  • Experience with web services and WSDL is a plus.
  • Experience working with relational databases such as Oracle, SQL Server, or MySQL, including scripting.
  • Exposure to cloud technologies (e.g., Microsoft Azure, AWS).
  • Knowledge of cellular, Wi-Fi, RF, or other communication network technologies.

Responsibilities

  • Develop, review, and execute integrated solution test strategies, plans, designs, objectives, and test cases based on customer use cases, system architecture, and technical requirements.
  • Validate end-to-end system functionality across software, firmware, hardware, meters, tools, and supporting infrastructure to ensure reliable and scalable solutions.
  • Identify, analyze, document, and communicate defects, inconsistencies, and risks in a clear, actionable, and accountable manner.
  • Design, develop, and maintain automated test solutions using modern testing tools, scripting languages, and best practices.
  • Collaborate effectively with systems engineers, software and firmware development teams throughout the product lifecycle, including design reviews, code walkthroughs, and inspections.
  • Investigate complex system-level issues, analyze test results, and provide data-driven recommendations to improve product quality and customer outcomes.
  • Support internal stakeholders by responding to technical inquiries related to system behavior, testing, and solution operation.
  • Verify accuracy and completeness of technical documentation, user guides, and online help content.
  • Participate in knowledge-sharing and training sessions to support Services, Support Centers, and cross-functional teams.
  • Contribute to a collaborative, agile, and innovative engineering culture focused on continuous improvement and customer success.

Benefits

  • Financial programs
  • Social programs
  • Health and wellbeing programs
  • Paid vacation
  • 401k matching
  • Employee stock purchase program
  • Hybrid work schedule
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