Staff Solutions Engineer

Tcom, L.P. • Sioux Falls, SD

22d • Hybrid

About The Position

The Staff Solutions Engineer will serve as the technical bridge between Aerostar's stratospheric balloon technology and the real-world challenges of customers. This role operates at the intersection of high-altitude hardware, data delivery, and market strategy, requiring direct interaction with clients to translate their needs into technical solutions. The position also contributes to the company's commercial strategy by analyzing the competitive landscape and refining the value proposition.

Requirements

• Engineering background (Aerospace, EE, Systems, or similar) with the ability to discuss link budgets, payload integration, and atmospheric conditions.
• Customer-focused with the ability to ask the right questions to uncover client needs.
• Strategic thinking skills, including understanding pricing, competitive models, and pitching technology as a business solution.
• Bachelor's degree in engineering, business, or related field preferred.
• Strong background in commercial data sales, including market and strategy aspects.
• 10+ years of job experience preferred.
• 4+ years as a technical or business leader.

Nice To Haves

• Experience in Commercial Imagery/Remote Sensing.
• Experience selling or integrating SAR, EO/IR, or hyperspectral data.
• MBA, PMP, Systems certifications.

Responsibilities

• Partner with customers to deeply understand their pain points and design mission profiles using stratospheric platforms, payloads, and partner technology.
• Translate complex technical requirements from the field into actionable insights for internal Product and R&D teams.
• Analyze the competitive landscape to help refine the company's value proposition and identify market opportunities.
• Lead technical demonstrations and pilot programs to showcase the ROI of near-space solutions.
• Oversee the technical feasibility of payload integrations, ensuring customer sensors and technology are optimized for the stratospheric environment.

Benefits

• Health insurance
• Disability insurance
• 401(k) match
• Flexible spending accounts/HSAs
• EAP
• Tuition reimbursement
• Parental leave
• Paid time off (PTO)
• Company-paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior