Staff Solutions Engineer - Southwest

Kong • Raleigh, NC

1d • $220,000 - $260,000

About The Position

Are you ready to sit at the epicenter of the API and AI connectivity revolution? As a Staff Solutions Engineer at Kong, you won’t just be selling a platform; you’ll be the master architect helping the world’s most innovative enterprises navigate the transition from monolithic relics to high-performance, cloud-native ecosystems.

Requirements

• 7+ years software engineer and/or sales engineer management experience at SaaS, Open Source or Enterprise Software company.
• Solid understanding of cloud computing trends and open source business models
• You are a strong listener and communicator.
• You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives.
• Enthusiasm for working in a high profile, fast-paced startup culture.
• Experience with Docker/Kubernetes and other cloud native platforms.
• Experience with APIs, CI/CD automation frameworks and AI and LLM technologies.

Responsibilities

• Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform.
• Understand customer requirements and how the Kong platform can help.
• Grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production.
• Support PoCs throughout the entire evaluation process.
• Ensure 100% customer satisfaction across assigned set of accounts.
• Prioritize customer needs and coordinate with support, product, and engineering teams to help support customer needs.
• Create technical documentation for DevOps, implementations, and services engagements.
• Support top-of-funnel marketing by creating blogs, webinars, and participating in trade shows and field events.
• And any additional tasks required by manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed