Staff Software Engineer - Network

UKG•Atlanta, GA
•$129,500 - $186,100

About The Position

UKG’s Cloud Infrastructure team designs, builds, and operates network services supporting products across data centers and public cloud environments. The team manages routers, switches, firewalls, load balancers, network monitoring tools, and related services. This role works with engineering, architecture, security, product, and business teams to understand requirements and deliver network solutions. It troubleshoots complex issues, contributes to network design and standards, and uses automation to make network operations more consistent and scalable. The position designs, configures, maintains, and troubleshoots network infrastructure across data center and public cloud environments. It develops infrastructure as code and automation, builds CI/CD pipelines for network changes, and supports provisioning, break-fix work, enhancements, migrations, and new initiatives. The role follows change management, security, governance, and compliance requirements; maintains network documentation; and collaborates with architects and partner teams. Participation in an on-call rotation and planned work outside normal business hours may be required.

Requirements

  • 8–10+ years of professional network engineering experience, including substantial hands-on experience with core networking.
  • At least 3 years of hands-on infrastructure-as-code or network automation experience using tools and languages such as Terraform, Ansible, and Python.
  • Experience building or maintaining CI/CD pipelines for testing, validating, or deploying infrastructure code or network configurations.
  • Experience using Jinja2 templates for configuration generation or automation.
  • Strong knowledge of routing protocols and concepts, including BGP, OSPF, route redistribution, and first-hop redundancy protocols such as HSRP or VRRP.
  • Experience designing, implementing, and troubleshooting LAN and WAN networks, including VLANs, trunking, spanning tree, link aggregation, and network segmentation.
  • Experience with public cloud networking in at least one major cloud platform: Google Cloud Platform, AWS, or Azure.
  • Experience supporting highly available production infrastructure and following formal change management practices.
  • Experience working in a distributed, multi-data-center or SaaS environment.
  • Experience with network configuration, troubleshooting, and operations using Cisco, Juniper, or equivalent technologies.
  • Strong problem-solving and communication skills, with the ability to work effectively with partner teams.
  • Willingness to participate in on-call support and planned after-hours work.
  • Strong analytical and problem-solving skills.
  • Clear written and verbal communication.
  • Ability to manage multiple priorities and maintain attention to detail.
  • A self-directed approach and sound judgment.
  • A collaborative mindset and interest in sharing knowledge and improving team processes.

Nice To Haves

  • Google Cloud networking experience, including routing, load balancing, NAT, firewalls, or hybrid connectivity.
  • Familiarity with network automation using Ansible, Terraform, Python, or Jinja2, including CI/CD workflows.
  • Experience with next-generation firewalls such as Fortinet or Palo Alto, and load balancers such as F5.
  • Knowledge of VPN and tunneling technologies, including IPsec, SSL VPN, or GRE.
  • Familiarity with SSL certificate lifecycle management, network monitoring, protocol analysis, or WAN and ISP connectivity.
  • Relevant certifications such as CCNA, CCNP, JNCIA, JNCIS, or a public cloud networking certification.
  • Familiarity with infrastructure security, compliance, or Agile practices.

Responsibilities

  • Design, configure, maintain, and troubleshoot network infrastructure across data center and public cloud environments.
  • Apply networking expertise in routing, switching, segmentation, connectivity, and traffic management.
  • Develop and maintain infrastructure as code using tools and languages such as Terraform, Ansible, and Python.
  • Build and maintain CI/CD pipelines to test, validate, and deploy network configurations and infrastructure code.
  • Use Jinja2 templates to generate and manage network configurations and automation artifacts.
  • Automate network provisioning, configuration management, compliance checks, and operational processes.
  • Diagnose complex network issues using packet captures, protocol analyzers, logs, monitoring platforms, and other diagnostic tools.
  • Support network provisioning, break-fix, enhancements, migrations, and new initiatives.
  • Implement changes in accordance with change management, security, governance, and compliance requirements.
  • Maintain accurate network diagrams, configurations, procedures, standards, and compliance documentation.
  • Collaborate with architects and partner teams to assess requirements, recommend solutions, and coordinate implementation.
  • Participate in an on-call rotation and support planned work outside normal business hours when required.

Benefits

  • Flexible work arrangements
  • Performance-based bonus plan eligibility
  • Restricted stock unit awards may be offered as part of total compensation
  • Benefits and rewards
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