Staff Software Engineer

ArloNew York, NY
$230,000 - $250,000

About The Position

Arlo is rebuilding health insurance for small businesses from first principles, aiming to maximize the portion of premium dollars that go towards actual care. They leverage AI across underwriting, operations, clinical programs, and member experience to create a more efficient insurance model. The company is operating at scale, is profitable, and has significant backing from venture capital firms. The team comprises individuals from diverse backgrounds, including Palantir, YC companies, and healthcare operators. This role is for a Staff Software Engineer who will help build the systems that power an AI-native insurance company. Unlike traditional companies that rely on fragmented vendors and manual workflows, Arlo builds its own infrastructure for functions like underwriting, claims, premium finance, broker operations, and member support. The engineer will collaborate with operational teams and AI Forward Deployed Engineers to transform business workflows into AI-native products and internal platforms, with the goal of redesigning how work is done rather than just adding AI to existing software. The position emphasizes end-to-end ownership of product architecture, backend systems, frontend experiences, AI workflows, and production deployment.

Requirements

  • Highly autonomous, product-minded engineers who can take ownership of an operational domain and turn messy real-world workflows into scalable software systems.
  • Strong experience building and shipping full-stack products across modern infrastructure (Python, Postgres, TypeScript, React/React Native).
  • Excellent product and engineering judgment in ambiguous environments.
  • The ability to independently own large systems from idea to production.
  • High standards for execution, velocity, and code quality.

Nice To Haves

  • Experience in regulated industries (healthcare, fintech, etc.)
  • Strong sense of design and attention to UI detail

Responsibilities

  • Design and ship full-stack products across the insurance lifecycle, working across React, React Native, TypeScript, Python, Postgres, and modern AI infrastructure.
  • Build AI-native underwriting systems that synthesize risk, structure messy data, and assist decision-making.
  • Create claims tooling that automates review, coordination, and document processing workflows.
  • Develop internal operational platforms for teams managing millions in premiums and healthcare spend.
  • Build member-facing products that combine conversational AI, navigation, and real-time healthcare workflows.
  • Design retrieval, memory, and evaluation systems that improve reliability and operational performance over time.
  • Work directly with operational teams to identify bottlenecks and rapidly ship systems that eliminate manual work.
  • Own projects end-to-end: product architecture, backend systems, frontend experiences, AI integration, and production deployment.

Benefits

  • High ownership: You’ll get real responsibility from day one—our high-trust team empowers you to run with big problems and shape core parts of the company.
  • Join an important mission: Your work directly influences how people access care and improves lives at scale.
  • Growth & expansion: We’re moving fast, and as we grow, your scope will grow with us—new challenges, bigger opportunities, and rapid career velocity.
  • Apply AI to a problem that matters: Instead of optimizing ads or cutting labor costs, you’ll use AI to fundamentally reimagine how people get healthcare.
  • High pace, high collaboration: We operate with velocity, first-principles thinking, and a team that works closely, openly, and with ambition.
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