Staff Software Engineer, Airfam Products

Airbnb

5h•Remote

About The Position

The Airfam Products team at Airbnb is responsible for creating a unified digital headquarters experience to enhance employee productivity. This role is part of a 10-person cross-functional team focused on platforms serving Airbnb's global workforce. Their portfolio includes One Airbnb (internal cultural hub with enterprise search, people profiles, and AI-powered chat), OneChat (Airbnb's enterprise ChatGPT for secure LLM interactions), and tools for information discovery and employee connection. The position reports to the Engineering Manager and collaborates with the Employee Experience Tools & Technologies (TNT) team, Product Managers, UX Designers, and Data Scientists. The team is focused on AI-powered employee experience innovation.

Requirements

10+ years of software engineering experience, with 5+ years working on distributed systems at scale
Track record of leading complex technical initiatives from concept to delivery at cross-team or company-wide scale
Expert proficiency in modern programming languages such as TypeScript, Python, Go, or Java
Deep experience with cloud infrastructure (AWS, GCP, or similar), including containerization and orchestration (Kubernetes)
Strong background in API design and implementation (REST, GraphQL), with focus on performance and developer experience
Demonstrated experience building and optimizing systems that integrate with AI/ML services and LLM technologies
Experience mentoring engineers at various career stages and driving engineering culture through best practices and documentation
Excellent cross-functional collaboration skills with ability to influence without authority across organizational boundaries
Clear communicator who can translate technical concepts for executives and stakeholders while maintaining technical depth
BS in Computer Science, Engineering, or equivalent practical experience

Nice To Haves

Experience building enterprise-grade internal tools and developer productivity platforms
Familiarity with infrastructure-as-code tools such as Terraform
Experience with large-scale messaging systems (Kafka) and data pipelines
Background in frontend technologies (React, Next.js) and full-stack development
MS in Computer Science or related technical field
Experience with AI-assisted development tools and agentic development strategies

Responsibilities

Shape technical vision for platforms that serve 10,000+ employees across multiple regions
Drive company-wide impact by defining how AI and LLM technologies are integrated into the employee experience
Elevate engineering excellence by establishing best practices, architectural patterns, and quality standards that influence teams beyond Airfam Products
Transform prototypes into production by taking AI-powered innovations from concept to enterprise-grade deployment
Lead the technical vision and architecture for Airfam Products' platform, ensuring scalability, reliability, and maintainability across a multi-cloud environment
Partner with engineering directors and cross-functional leaders to align platform investments with Airbnb's strategic priorities
Architect and implement production-ready AI/ML-integrated systems, including LLM-powered features for OneChat and enterprise search
Drive cross-organizational technical initiatives, coordinating with Infrastructure, Security, and Product teams to deliver company-wide solutions
Mentor and develop engineers across multiple levels (L7-L9), conducting design reviews, architecture discussions, and providing hands-on guidance
Define and evolve engineering best practices, establishing standards for testing, observability, and operational excellence
Evaluate emerging technologies and AI development strategies, determining how to leverage innovations like agentic development and coding assistants
Troubleshoot complex production issues, leading incident response and driving durable remediation through root cause analysis
Balance hands-on technical contributions (code reviews, system design, debugging) with leadership activities that multiply team effectiveness
Represent Airbnb engineering at internal forums and, when appropriate, at external conferences and industry events