Staff Software Engineer
About The Position
As a Staff Software Engineer, you’ll shape the technical direction of Magical’s AI agent systems. You’ll drive product delivery, elevate engineering standards, mentor peers, and stay hands-on with the code. Magical orchestrates complex, high-stakes healthcare workflows involving queues, run state, browser automation, model calls, system evaluations, observability, and human-in-the-loop recovery. You'll transform messy customer inputs—SOPs, decision trees, portal behaviors, edge cases—into robust automations. This means building systems that draft workflows, test them, catch failures, suggest improvements, and trigger human intervention when necessary. You'll also focus on runtime reliability, workflow pathways, evaluations, and specialized agents for repeatable healthcare workflows.
Requirements
- 8+ years of software development experience.
- Led complex backend or platform projects with real production impact
- Turn ambiguous product goals into clear, executable technical direction
- Strong systems design instincts: distributed systems, databases, APIs, queues, asynchronous workflows, and observability
- Experience integrating AI tools into your workflow and experiment with unconventional solutions
- Elevate engineers around you while staying close to the code
- High agency, strong ownership, and excel at prioritizing what matters
Nice To Haves
- Experience with platform, infrastructure, or workflow systems at scale
- Experience building agentic products or agent-based workflows
- Experience integrating LLMs or AI models into production backend systems
- Background in event-driven architectures, workflow engines, observability, or runtime reliability
- Prior experience in healthcare operations or revenue cycle management
Responsibilities
- Set the technical direction for core agent systems—automation building, runtime reliability, evaluations, and observability
- Lead ambiguous backend and full-stack projects that materially advance the product
- Improve engineering practices through better architecture, faster feedback loops, stronger code reviews, and clear standards
- Mentor teammates through pairing sessions, code reviews, and by modeling strong engineering practices
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
