Staff Software Engineer, Infrastructure

BoxCast•Cleveland, OH

1d•Hybrid

About The Position

Launched in 2013, BoxCast is a complete professional live production platform trusted by thousands of organizations delivering over one million broadcasts annually. BoxCast serves a wide range of clients including houses of worship, sports teams, local government, and live sound engineers. The platform makes it easy to stream high-quality video, mix audio remotely, and distribute content via custom streaming apps. BoxCast’s patented streaming protocol ensures reliable delivery even on challenging networks, while features like built-in multi-streaming, automation, and AI simplify the entire broadcasting workflow for organizations of all sizes. As a Software + Infrastructure Engineer for the BoxCast Internal Systems team, you will be responsible for developing, testing, deploying, maintaining our software systems, and running our cloud operations. Your Infrastructure experience will help you monitor systems, troubleshoot issues, optimize performance, and build scalable infrastructure. Leveraging your robust development expertise, you'll navigate a variety of technologies, make well-considered architecture and design decisions, and deliver user value. BoxCast is proud to offer a flexible hybrid work model. For this role, you can work remotely or from our office, based on your preference.

Requirements

10+ years of professional experience or equivalent
Expertise in video and audio live streaming technologies
Back-end languages - Go, Typescript, and Ruby
Infrastructure-as-code - Terraform or CloudFormation/CDK
Virtualization/containerization technologies - Docker
Cloud technologies - AWS EC2, ECS, S3 and Lambda
AWS networking - ALB/NLB, VPC, security groups, and CloudFront
Monitoring/alerting/telemetry systems - Datadog, InfluxDB, Grafana, and Opensearch
SaaS app integration - API, webhooks, and logging
SQL and databases - MySQL
Availability to participate in on-call rotations on Sunday mornings and during other peaks
A desire to solve complex problems at scale

Nice To Haves

Knowledge of the live production ecosystem
C/C++
Front-end frameworks - Vue.Js
Experience with personal and team DevX improvements

Responsibilities

Architect, design, develop, test, deploy, and maintain Back-end systems and microservices that support our products and the overall BoxCast experience.
Monitor, troubleshoot, optimize, and tune systems to keep them running smoothly during volume peaks, address escalations, and resolve deprecations and outages. This includes participation in an on-call rotation for critical Sunday morning peaks.
Integrate BoxCast systems and our suite of SaaS applications, including Stripe, Hubspot, Avalara, Intercom, Pandadoc, Shipstation, Atlassian, and Datadog.
Stay up to date with key technologies and keep an eye on the horizon for emerging technologies in Cloud and AI development and assess their potential benefit.
Execute excellently by actively participating in planning, status, and review meetings to deliver a high velocity of value.
Mentor and learn by sharing expertise and learning from colleagues.
Collaborate seamlessly with a diverse team of product designers, software engineers, hardware engineers, and business visionaries to drive the BoxCast vision.