Staff Software Engineer, Incentive Offers

Metropolis•New York, NY

5h•Onsite

About The Position

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators, and problem solvers to help us create it. Metropolis is seeking a Staff Software Engineer to lead the technical evolution of our Incentive Offers platform, serving as a critical architect for our identity, decisioning, and measurement infrastructure. You will play a pivotal role in transforming vision-based location signals into a scalable demand engine for our partners by building the platform layer that connects arrivals to automated campaigns. As a technical steward and influencer, you will solve complex technical challenges that few others can while mentoring engineers and setting the direction for project impact and engineering craft across the organization.

Requirements

Advanced degree in Computer Science or a related technical field
8+ years of experience building customer-facing applications and complex distributed systems
Demonstrate expert proficiency in Scala, Java, or similar JVM-based languages
Experience with AI/ML tools to improve engineering productivity or system intelligence
Show a proven track record of leading technical strategy for significant engineering initiatives
Possess a strong background in architecting data-intensive platforms and real-time event-driven systems
Communicate complex technical concepts effectively to both technical and non-technical stakeholders
Mentor engineers to foster a high-performance engineering culture and technical growth
Design for operational excellence including observability, monitoring, and automated testing
Navigate high levels of ambiguity and deliver results in a fast-paced environment

Nice To Haves

Familiarity with marketing technology stacks or consumer-facing loyalty platforms
Experience working in high-growth startup environments or industry-leading tech companies

Responsibilities

Define the technical strategy and long-term roadmap for the Incentive Offers platform
Architect scalable services for offer management, campaign eligibility, and business rule enforcement
Design high-throughput infrastructure for real-time member communication and preference management
Develop identity resolution systems that connect physical-world vehicle signals with digital member profiles
Build robust attribution and measurement engines to track closed-loop redemption across diverse verticals
Engineer seamless integrations between our platform and external partner systems or point-of-sale technologies
Mentor senior engineering talent and advocate for high standards of engineering craft and efficiency
Solve complex distributed systems problems related to high-volume transaction processing and data consistency
Partner with Product and Marketing leaders to translate business objectives into scalable technical solutions
Identify and resolve systemic bottlenecks to improve developer velocity and system reliability