Staff Software Engineer (Duck Creek/.NET) - Billing Platform HYBRID

GEICO • Bethesda, MD

19h • Hybrid

About The Position

At GEICO, we are a technology-driven organization transforming the insurance landscape by leveraging cutting-edge technology to deliver exceptional customer experiences and innovative solutions. The Billing team at GEICO is responsible for the tools, infrastructure, data, reporting, analytics, and services crucial for providing seamless billing experiences to internal users, end customers, and partners. Our billing platform serves as the foundation for managing financial transactions and customer interactions, aiming to enhance efficiency, accuracy, and customer satisfaction while supporting strategic growth and ensuring compliance. We are seeking a seasoned Duck Creek Software Engineer with extensive experience in designing, building, and maintaining large-scale applications and distributed systems. This role involves becoming an integral part of a team managing GEICO's core billing platform, which includes components such as a core billing engine, invoicing system, commissions management, collections, payment processing, CRM integration, subscription management, credit control and dunning management, along with reporting and analytics. The successful candidate will play a pivotal role in evolving and optimizing the existing platform, with a strong emphasis on improving its scalability, reliability, and efficiency.

Requirements

• 8+ years of professional, hands-on software development experience
• Expert-level .NET ecosystem experience (C#, ASP.NET, Web API, REST, SQL Server, Visual Studio/VS Code)
• Deep Duck Creek product architecture and hands-on implementation experience
• Proven expertise in microservices and extensible API design, with significant coding contributions
• Extensive experience with XML-based data/file systems (XPath, XSD, XML serialization in .NET, etc.)
• Strong distributed systems architecture and scaling capabilities
• Hands-on leadership with Azure Cloud and DevOps pipelines
• Practical experience with monitoring tools (App Insights, Splunk, Grafana/Prometheus)
• Security best practices and protocols applied in real-world solutions
• Advanced SQL and Postgres coding and optimization skills
• Strong CS fundamentals (data structures, algorithms) demonstrated in engineering output
• Experience driving continuous delivery / modern deployment practices through implementation
• Lifecycle tooling expertise (planning, source, build, deploy, operations) with practical involvement
• Exceptional problem solving, technical influence, and mentoring skills
• Outstanding technical communication and stakeholder management

Nice To Haves

• GitHub Copilot / AI-assisted development hands-on experience
• Implementation experience with event-driven and messaging platforms (Azure Service Bus, Kafka, etc.)
• Extensive hands-on XML solutions and integrations

Responsibilities

• Serve as a Staff Engineer, driving secure, performant, and highly available solutions at scale.
• Deliver hands-on technical contributions, architect and implement cross-team initiatives, and promote technical excellence in a dynamic, fast-paced environment.
• Guide and mentor others while remaining deeply engaged with engineering at the code level.
• Design, build, and optimize scalable, resilient distributed systems across teams (primary focus: hands-on development)
• Implement enterprise solutions using .NET (C#) and related frameworks, contributing directly to codebases
• Maintain and enhance core insurance systems built on Duck Creek
• Develop and improve services using SQL Server, Postgres, REST APIs, microservices
• Apply C# and Golang where most effective; prototype and evaluate new technologies
• Drive adoption and improvement of productivity tooling (VS Code, Cursor, GitHub Copilot) through direct usage and feedback
• Define and deliver reusable components and architectural patterns (business + technical), writing foundational code
• Engineer solutions leveraging Azure, Docker, Kubernetes, and automation frameworks
• Apply best practices for monitoring and debugging with App Insights, Titan, and related tools
• Guide, mentor, and support engineers (~30% focus); share best practices and foster knowledge growth
• Contribute hands-on to product direction and solution design
• Collaborate actively across the full software lifecycle (requirements through deployment), delivering code and processes
• Lead and participate in technical design and code reviews; help enforce standards with code contributions

Benefits

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation
• a 401K savings plan vested from day one that offers a 6% match
• performance and recognition-based incentives
• tuition assistance
• Access to additional benefits like mental healthcare
• fertility and adoption assistance
• workplace flexibility
• GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior