Staff Software Engineer, Developer Productivity Async

Gusto, Inc.•Los Angeles, CA

3d•$189,000 - $250,000•Hybrid

About The Position

As an engineer on the Developer Productivity - Async team, you will work on improving developer productivity by enhancing the tools and systems used by product engineers. You will focus on asynchronous processing, ensuring that our applications are efficient, reliable, and scalable. Your work will involve maintaining and improving the infrastructure that supports background jobs and asynchronous communication between our applications using technologies such as Sidekiq and Karafka. The Developer Productivity team is dedicated to elevating the way engineers work at Gusto. We believe that the right tools, systems, and processes can unlock extraordinary impact across the entire engineering organization. Our goal is to equip every builder with the support they need to do their best work, from the platforms they rely on daily to the workflows that keep teams moving efficiently. We treat our fellow engineers as both customers and partners, and we are driven by a deep commitment to lifting each other up and amplifying the craft of software development at scale.

Requirements

Successful applicants typically have 10+ years of software development experience
Systems thinker with a strong ability to communicate effectively across technical and non-technical audiences.
Comfortable with architectural thinking and delivering solutions through code.
Deep experience with Ruby and Rails, including developer tooling for large engineering teams.
Ability to work with colleagues as both customers and partners.
Experience with asynchronous processing using Sidekiq and/or Kafka.
Proven track record of improving developer productivity through tooling, infrastructure enhancements, and the strategic use of AI.

Responsibilities

Identify and solve inefficiencies in the tooling, APIs, and feedback mechanisms available to product engineers to improve developer productivity.
Design, pitch, plan, measure, and implement solutions iteratively, utilizing AI tools to perform large scale code migrations.
Collaborate closely with product engineering colleagues to anticipate and address upcoming changes.
Develop and maintain services, abstractions, and architecture to support product engineering.
Advance the use of Kafka and Sidekiq for asynchronous processing and communication for the growing number of applications at Gusto.
Harden the async infrastructure to be resilient in the face of heavy loads across a wide variety of use cases, utilizing LLMs to reduce incident resolution time.