Staff Software Engineer - Brain Health, AI

Hinge HealthSan Francisco, CA
Hybrid

About The Position

Join the team transforming how we treat chronic pain by addressing its root cause: the brain. Hinge Health is expanding beyond physical therapy to build a comprehensive Brain Health ecosystem. In this mission-critical role, you will lead the architecture and development of agentic AI systems that deliver personalized pain reprocessing therapy and mindfulness interventions. You will bridge the gap between clinical science and software engineering, building the engine that helps millions of members retrain how their nervous systems process pain.

Requirements

  • 8+ years of professional software engineering experience, with at least 2 years focused on AI platforms, machine learning systems, or data infrastructure.
  • 2+ years of experience with Python (for AI/ML workloads) and TypeScript/NestJS (for cloud microservices).
  • Strong background in cloud platforms (AWS preferred) and containerization (Docker, Kubernetes).
  • Proven experience designing distributed systems and large-scale data processing architectures.
  • 2+ years of experience mentoring engineers and leading technical decision-making in cross-functional teams.

Nice To Haves

  • Experience building and maintaining end-to-end AI/ML platforms in a cloud environment.
  • Proficiency with Infrastructure-as-Code tools (Terraform or CloudFormation).
  • Familiarity with data engineering practices and tools (e.g., Spark, Kafka, ETL pipelines).
  • Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders.
  • Contributions to open-source AI or software engineering projects.

Responsibilities

  • Architect Next-Gen AI Therapies: Build and scale the agentic AI systems that power multi-session conversational therapy, ensuring they maintain context, demonstrate emotional intelligence, and align with clinical protocols.
  • Build a Unified Education Platform: Design the centralized service that delivers personalized pain science education and mindset strategies, adapting content to each member’s therapeutic goals.
  • Drive Technical Strategy: Define the long-term technical vision for Brain Health in partnership with product and clinical leadership, balancing immediate delivery with scalable, fault-tolerant infrastructure.
  • Set the Bar for MLOps: Establish the practices for model evaluation, effectiveness monitoring, and safety guardrails, specifically tailored to the unique challenges of mental health AI.
  • Lead & Mentor: Act as a technical beacon for the team, mentoring engineers, fostering a culture of technical excellence, and driving cross-functional collaboration across data science, clinical, and platform teams.

Benefits

  • Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
  • Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
  • Modern life stipends: Manage your own learning and development.
  • Hybrid Model: We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
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