Staff Software Engineer, Bookings
About The Position
As a Staff Software Engineer on the Booking team, you will be instrumental in bringing ideas to fruition by rapidly building prototypes, iterating, and releasing them. Your responsibilities will include overseeing changes to the business logic and user interface of the booking flow to enhance the patient experience. Additionally, you will play a crucial role in evolving the data representation of appointment booking requests to optimize the performance, cost, and stability of the booking system. As a member of the Zocdoc team, you will collaborate with a supportive group of individuals who are characterized by their humor, intellectual curiosity, and dedication to empowering patients.
Requirements
- A proven track record of owning and scaling complex, user-facing platforms, balancing near-term delivery with a long-term technical vision.
- Demonstrated history of solid and well-rounded system design skills, including API design and front-end page architecture
- Bring a strategic mindset, fusing immediate wins with a big-picture roadmap that drives meaningful transformation for your organization
- Lead by example, steering teams toward best-in-class testing, deployment, and observability practices that amplify output and quality
- Strong communication skills that bridge technical and non-technical audiences, aligning product, data science, user experience, and engineering priorities.
- A passion for mentoring engineers, driving best practices in testing, deployment, and maintainability, and elevating team-wide engineering quality.
- A growth mindset rooted in humility, inclusivity, and curiosity—valuing diverse perspectives and fostering an equitable, collaborative engineering culture.
Responsibilities
- Charting the technical course for Zocdoc’s booking platform to improve stability and user experience — drafting technical roadmaps, setting technical priorities, and driving visionary initiatives
- Spearheading bold innovation, whether by employing cutting-edge user experience patterns, exploring emerging data sources, or pioneering architectural strategies that keep Zocdoc ahead of the pack in healthcare tech
- Managing and building complex, multi-page web applications along with the backing APIs and microservices, creating frictionless user experiences and data flows that truly empower both patients and providers to access care and information in real time
- Mentoring fellow engineers, supercharging team throughput through robust coding standards, automated workflows, and a culture that embraces continuous improvement
- Analyzing and decomposing complex product challenges to drive sound design decisions
- Collaborating with our agile team of dedicated and brilliant engineers, product managers, and designers
- Working with cutting edge GenAI tools and technology
Benefits
- Flexible, hybrid work environment at our convenient Soho location
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- 401(k) with employer funded match
- Corporate wellness program with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch everyday along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
