Staff Software Engineer / Architect - AI, CoCounsel FDE

Thomson Reuters•Frisco, TX

2d•$137,100 - $254,700•Hybrid

About The Position

Thomson Reuters is hiring a Staff Software Engineer / Architect – AI for its CoCounsel Forward Deployed Engineering team. The role combines AI engineering, architecture, product development, and customer delivery. The engineer works directly with customers to understand complex business and technical problems, design AI-powered solutions, and help build and deploy them into production. This is a hands-on role spanning customer discovery, technical architecture, software development, and production delivery. The engineer contributes reusable AI capabilities while addressing customer-specific challenges in complex enterprise environments.

Requirements

At least 8 years of software engineering experience, including significant experience designing and delivering production systems.
Strong hands-on software engineering and architecture experience.
Demonstrated experience building and deploying production AI/ML or LLM-powered systems.
Experience with LLMs, RAG, agents, evaluation, MLOps/LLMOps, observability, and enterprise integrations.
Experience working directly with customers or business stakeholders to identify technical problems and develop solutions.
Strong understanding of scalable APIs, services, distributed systems, cloud platforms, and production software engineering practices.
Ability to work across the full solution lifecycle: discovery, architecture, build, deployment, and production support.
Strong communication skills and ability to explain complex technical concepts to technical and non-technical stakeholders.

Nice To Haves

Experience in Forward Deployed Engineering, Solutions Engineering, or customer-facing AI engineering.
Experience in tax, audit, insurance, financial services, legal technology, or other regulated industries.
Experience in enterprise SaaS, AI startups, or highly technical customer-facing engineering environments.
Experience with security, compliance, governance, and auditability requirements for enterprise AI systems.
Experience designing reusable platforms or frameworks across multiple customer implementations.
Experience mentoring senior engineers or leading complex technical initiatives.

Responsibilities

Partner with customers and internal stakeholders to understand business and technical problems and translate them into scalable AI solutions.
Architect, build, and deliver production-grade AI applications and services.
Develop solutions using LLMs, RAG, agentic workflows, evaluation frameworks, and enterprise integrations.
Design secure, scalable architectures that integrate with customer-owned and Thomson Reuters infrastructure.
Contribute hands-on to software development, APIs, services, deployment, and production operations.
Build reusable technical components, patterns, and frameworks for multiple customer engagements.
Establish observability, monitoring, evaluation, MLOps/LLMOps, security, and governance practices.
Participate in technical design reviews and mentor engineers on architecture and implementation.
Work across engineering, product, and customer-facing teams to take solutions from problem discovery through production deployment.

Benefits

Flexible hybrid work environment for office-based roles.
Work from anywhere for up to 8 weeks per year.
Flexible vacation and supportive work-life policies.
Two company-wide Mental Health Days off and access to the Headspace app.
Retirement savings plan with company match.
Tuition reimbursement.
Employee incentive programs and an annual bonus may be available based on enterprise and individual performance.
Resources for mental, physical, and financial wellbeing, including fitness reimbursement and an Employee Assistance Program.
Health, dental, vision, disability, and life insurance.
Paid holidays, sick and safe paid time off, parental leave, and sabbatical leave.
Flexible Spending and Health Savings Accounts.
Two paid volunteer days off annually and opportunities for pro-bono consulting and ESG initiatives.
Employee Stock Purchase Plan.
Commuter benefits.
Adoption and surrogacy assistance.
Optional hospital, accident and sickness insurance; optional life and AD&D insurance; and group legal identity theft protection, paid by the employee.