Staff Site Reliability Engineer
About The Position
TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview At TransUnion, this role will report to a DevOps Director. The Site Reliability Engineering team drives reliability strategy, elevates engineering standards, and owns some of the most complex and consequential work on the platform. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Role Overview and Core Responsibilities Recognized expert across multiple systems; actively contributes to architectural and strategic decisions around major platform components. Leads research, testing, implementation, and continuous improvement for new systems and tooling. Performs complex, high-impact work including capacity planning, load testing, and security improvements. Fully participates in the team’s on-call rotation; models calm, effective, and blameless incident response. Serves as a significant technical contributor during major incidents and problem resolution. Plans and leads high-risk maintenance events with minimal to no customer impact. Elevates team standards through new tooling, processes, procedures, and effective communication. Capable of stepping in to lead and represent the team — a trusted resource during transitions or coverage gaps. Sets new professional benchmarks in technical quality, engineering culture, and cross-functional collaboration. Pay Scale Information: The U.S. base salary range for this position is $112,500.00 - $187,500 annually. The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents. TransUnion Overview: At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their career development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology. TransUnion's Internal Job Title: Architect, Development Ops Company: TransUnion LLC
Requirements
- 5+ years of experience in Cloud Architecture, Site Reliability Engineering, Platform Engineering, or related fields — with a proven track record of designing and delivering at enterprise scale.
- Deep, hands-on expertise with Google Cloud Platform (GCP) and Kubernetes (K8s) — running high-volume, high-availability workloads with 99.999% reliability targets.
- Expert-level command of monitoring, observability, and alerting platforms (e.g., Datadog, Prometheus, Grafana, PagerDuty) — you define what good looks like.
- Deep Linux expertise — from kernel internals and system performance tuning to hardening and troubleshooting at the OS level in production environments.
- Hands-on experience designing and integrating AI/ML-powered solutions into cloud-native platforms — including familiarity with LLM orchestration, vector databases, model serving infrastructure, and AI observability — with the ability to evaluate emerging tools and translate them into reliable, production-grade capabilities.
Responsibilities
- Recognized expert across multiple systems; actively contributes to architectural and strategic decisions around major platform components.
- Leads research, testing, implementation, and continuous improvement for new systems and tooling.
- Performs complex, high-impact work including capacity planning, load testing, and security improvements.
- Fully participates in the team’s on-call rotation; models calm, effective, and blameless incident response.
- Serves as a significant technical contributor during major incidents and problem resolution.
- Plans and leads high-risk maintenance events with minimal to no customer impact.
- Elevates team standards through new tooling, processes, procedures, and effective communication.
- Capable of stepping in to lead and represent the team — a trusted resource during transitions or coverage gaps.
- Sets new professional benchmarks in technical quality, engineering culture, and cross-functional collaboration.
Benefits
- day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options.
- Spousal, domestic partner, and other eligible dependent coverage is available on select plans.
- Tax‑advantaged HSA and FSA accounts
- company‑paid basic life and AD&D
- optional voluntary life and AD&D for you and your family
- short‑ and long‑term disability.
- legal plan
- pet insurance
- travel accident coverage.
- adoption assistance
- fertility planning coverage
- caregiver support
- Dependent Care FSA for possibility of an employer match
- complimentary Care@Work membership
- up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.
- 401(k) with employer match
- Employee Stock Purchase Plan (ESPP).
- financial wellness resources
- career coaching
- optional long‑term care insurance
- tuition reimbursement
- flexible time off for exempt employees or paid time off for nonexempt employees
- up to 12 paid holidays per year
- commuter benefits
- employee discounts
- charitable gift matching
- paid volunteer time off
- corporate volunteer events
- 24/7 support including professional therapy, coaching, and emotional well‑being programs
- guided meditation and resources that support physical, mental, social, and financial wellness.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
