Scheduler - Auburn Hills

Beacon Specialized Living•Auburn Hills, MI

1d•$50,000 - $55,000•Onsite

About The Position

The Staff Scheduler is responsible for managing and coordinating the scheduling of Direct Support Professionals (DSP) across designated homes and programs. This role ensures that staffing levels are maintained in accordance with company policies, regulatory standards, and client needs. The Staff Scheduler works closely with Care Team Managers (CTM), Program Directors (PD), and various departments to ensure efficient and effective staffing solutions.

Requirements

Must be compliant with company and regulatory policies and procedures.
Preserve and protect the privacy, confidentiality and security of all medical records, proprietary and other confidential information relating to Beacon Specialized Living, its Individuals, Team Members, activities and affiliates, in accordance with all applicable laws (especially HIPAA) and contract terms.
Promote Beacon in a positive manner and lead by example, modeling our core values in everyday behavior.
Understand how to approach and communicate with everyone at all levels.
Treat everyone with dignity and respect while responding to their needs.
Maintain and sustain a safe community environment and workplace.
Follow Beacon’s policies, procedures, and manuals.
Cooperates with Beacon Specialized Living, the Department of Human Services (DHS) staff or any other regulatory body during any inspection, investigation or inquiry.
Accept other duties as assigned.
Bachelor’s degree in a related social science discipline is preferred.
A minimum of 2 years of previous operations and/or supervisory experience in a residential care environment.
Proven experience in scheduling, staffing, or administrative support.
Strong organizational and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work collaboratively across departments.
Knowledge of relevant scheduling software and tools.
Understanding of labor laws and regulations, particularly in healthcare or similar fields.
Ability to work independently and manage multiple priorities effectively.
Must pass criminal background check.
Must possess a valid Driver’s License.
Proficient in speaking, reading and writing the English language.
Approved by state, federal and government entities to work within BSLS programs.
Ability to use office equipment, including BSLS information technology systems.
Must be able to communicate and function in an interdisciplinary team.
Strong computer skills utilizing various software programs and applications.
Excellent oral and written communication skills.
Ability to create professional employee communication materials.
Capable of working well with all levels of the organization.
A professional demeanor.
Demonstrated ability to multi-task.
Ability to work with little daily supervision.

Nice To Haves

Bachelor’s degree in a related social science discipline is preferred.

Responsibilities

Always be compliant with all company and regulatory policies and procedures.
Collaborate with Care Team Managers (CTM) and Program Directors (PD) to schedule DSPs for shifts, training, and job shadowing opportunities.
Assist in creating staffing solutions and resolve scheduling conflicts or issues as they arise.
Provide support for special projects and administrative tasks as needed.
Oversee the efficient use of the Scheduling Application to maintain accurate and timely scheduling.
Engage with Home Managers and Program Directors to ensure compliance with scheduling standards and client needs.
Work closely with admissions, finance, recruiting, and operations teams to ensure staffing needs are met across all homes.
Provide support for individual staff needs across the state of Michigan (designated area).
Monitor staff allocation to reduce overtime and turnover rates, ensuring cost-effective staffing solutions.
Collaborate with executive management to strategize labor and payroll efficiencies.
Assist with filling shifts in homes as necessary to maintain service levels.