Staff Program Manager, Strategic Initiatives (Automation)

Flexport•Atlanta, GA

20d

About The Position

Flexport is investing heavily in the next generation of fulfillment and is looking for a Staff Program Manager, Strategic Initiatives to be at the center of that transformation. This role involves being the architect and hands-on builder of the Flexport Fulfillment network by deploying automation, designing processes, building decision tools, and creating operational standards for scaling. The position requires owning initiatives from conception to go-live, including developing business cases and ROI justifications. The role sits at the intersection of operations, product, engineering, and technology, requiring collaboration across functions to identify gaps, design solutions, and implement them. The ideal candidate thrives in ambiguity, enjoys solving technical problems, and is willing to get hands-on, whether by writing SQL, building financial models, or validating workflows on the warehouse floor. This is an opportunity to make a lasting impact by building something from the ground up with end-to-end ownership.

Requirements

8+ years of experience in fulfillment, logistics, supply chain, or operations strategy, with direct exposure to high-volume networks and automation or robotics programs.
Bachelor’s or advanced degree in Engineering, or a related technical field.
Proven end-to-end ownership of large-scale capital programs: experience building business cases, driving implementation, and tracking realized ROI.
Hands-on automation experience: direct work with ASRS, robotics, goods-to-person systems, or conveyor/sortation technology as a technical program owner.
Strong financial modeling skills: ability to build ROI models from scratch, stress-test assumptions, and defend numbers.
Extremely strong technical skillset: expert SQL, advanced Excel/Google Sheets, BI tools (Looker, Tableau, PowerBI), and preferably Python for modeling and automation.
Entrepreneurial mindset: thrives in ambiguity, comfortable building from scratch, action-oriented, and willing to work on the warehouse floor.
Executive-level communication skills: ability to influence stakeholders at all levels and translate complex technical trade-offs into clear business decisions.
Experience working with software engineering teams: comfortable partnering closely with engineers on tooling, systems, and technical trade-offs.

Responsibilities

Own initiatives with full accountability: define the problem, build the business case, drive implementation, and track realized ROI post-launch.
Build and own ROI models for automation and capital projects (ASRS, robotics, goods-to-person), including labor savings, throughput gains, and payback analysis.
Track actuals vs. projected ROI post-implementation and communicate findings to leadership and finance.
Evaluate, select, and implement warehouse automation solutions (ASRS, AMRs, conveyor systems, goods-to-person) across the fulfillment network as a technical program owner.
Define automation requirements based on operational data such as throughput, bin/cube utilization, labor rates, SKU profiles, and peak capacity.
Manage implementation timelines, construction sequencing, and go-live readiness, including transition plans to minimize disruption.
Develop tooling, dashboards, and models directly using SQL, Python, and BI platforms.
Use data to uncover bottlenecks, size automation opportunities, and drive capital allocation decisions.
Prototype workflows on the warehouse floor before scaling.
Partner with engineering, product, operations, and finance to align on priorities and scale solutions across all sites.
Establish SOPs, KPIs, and reporting cadences that become the operational backbone of fulfillment execution.
Develop and execute multi-year automation and network buildout roadmaps with senior leadership.