Staff Product Support Specialist (R6459)

Shield AI•Seattle, WA

13d

About The Position

Shield AI is seeking a Staff Product Support Specialist to support the design, development, integration, and fielding of a next-generation autonomous aircraft system. The role owns assigned logistics planning, supply support, supportability analysis, and lifecycle support products across development, flight test, production, and operational sustainment. The specialist will carry out logistics and sustainment work for assigned UAS subsystems, developing and maintaining integrated logistics support products and performing Maintenance Task Analysis. The role also builds Logistics Control Number structures, supports Reliability and Maintainability activities, and executes supply support activities such as spares analysis, provisioning, forecasting, and inventory planning. The position works independently on defined product support areas and partners with senior logistics leaders, engineering, program teams, manufacturing, supply chain, field operations, suppliers, and repair vendors. It also provides logistics inputs to proposals and cost estimates and ensures assigned work complies with applicable defense standards, contract and export control requirements, and company processes.

Requirements

Bachelor's degree in logistics, engineering, supply chain, aviation maintenance, business, or a related field; equivalent military or defense logistics experience may be considered in lieu of a degree.
At least 6 years of experience supporting UAS, fighter, or other military aircraft logistics and sustainment.
Hands-on experience performing Maintenance Task Analysis and developing maintenance planning data.
Working knowledge of Logistics Control Number structures and their use in provisioning, maintenance planning, and supportability analysis.
Experience applying Reliability and Maintainability principles, including failure modes, maintainability drivers, availability metrics, field performance data, and Level of Repair Analysis inputs.
Hands-on supply support experience, including spares planning, provisioning, inventory management, parts forecasting, and repairable tracking.
Ability to interpret engineering drawings, bills of material, configuration data, maintenance data, and technical documentation.
Strong analytical, communication, and organizational skills, with the ability to work independently and collaborate across teams in a fast-paced environment.

Nice To Haves

Experience with integrated product support elements, including supply support, support equipment, maintenance planning, technical data, manpower and personnel, and facilities.
Experience with provisioning, sparing, or supportability tools such as PowerLOG J, SLICwave, COMPASS, CASA, OPUS10, EAGLE, or similar systems.
Familiarity with MIL-STD-1388 legacy logistics concepts, GEIA-STD-0007, SAE TA-STD-0017, MIL-HDBK-502A, or related product support standards.
Experience developing logistics

Responsibilities

Execute logistics and sustainment planning for assigned UAS subsystems and support areas across design, production, deployment, and field support phases.
Develop and maintain integrated logistics support products, including maintenance concept inputs, support equipment requirements, provisioning data, spares recommendations, and sustainment documentation.
Perform Maintenance Task Analysis to define preventive and corrective maintenance tasks, frequencies, tools, support equipment, skill levels, labor hours, and maintenance levels.
Build and maintain Logistics Control Number structures for provisioning, maintenance planning, technical documentation, configuration tracking, and sustainment data management.
Support Reliability and Maintainability activities, including Level of Repair Analysis inputs, FMECA data review, maintainability assessments, corrective action tracking, and operational availability analysis.
Execute supply support activities, including spares analysis, provisioning, parts forecasting, inventory planning, reorder recommendations, repair pipeline tracking, and identification of obsolescence and sustainment risks.
Coordinate with engineering, manufacturing, supply chain, field operations, suppliers, and repair vendors to resolve support issues and ensure timely availability of parts, support equipment, and logistics resources.
Provide logistics inputs to proposals, basis of estimates, and cost estimates.
Ensure assigned work complies with applicable defense standards, contract requirements, export control requirements, and company processes.