Staff Product Manager

Guild

2d•$170,000 - $210,000

About The Position

Guild is hiring a Staff Product Manager to lead the evolution of our Customer Solutions & Delivery product surface—specifically the customization layer that enables Guild to meet customers where they are, without sacrificing scale. This is a high-impact role for a senior product leader who thrives at the intersection of customer complexity, technical systems, and organizational influence. You’ll shape how Guild delivers “last-mile” capabilities to a diverse customer base while creating durable product foundations that unlock growth.

Requirements

7+ years in product management or equivalent roles, with experience operating at a staff scope.
Proven ability to influence across a complex organization, including close partnership with GTM teams and senior leaders.
Experience building or evolving B2B or B2C SaaS platforms, especially portals or systems that support data exchange and customization.
Strong comfort with ambiguity and a track record of delivering impact through incremental, decoupled solutions.
Experience working directly with external partners or large enterprise customers to gather and act on product feedback.
Technical fluency: familiarity with data models, comfort engaging in system design conversations, and SQL proficiency.

Nice To Haves

Bonus points for MBA, enterprise consulting, or competitive market research experience—and for a genuine interest in UI/UX and analytics.

Responsibilities

Own and advance the customization layer strategy
Define a long-term product vision for how Guild supports customer-specific needs at scale.
Turn ambiguity into a coherent strategy that balances flexibility, speed, and maintainability.
Ensure this layer becomes a strategic advantage—not a drag on velocity.
Translate complexity into leverage
Partner deeply with GTM teams and customers to understand real-world delivery challenges.
Break down complex business and technical problems into modular, incremental product solutions.
Use storytelling and clear frameworks to align stakeholders and accelerate decision-making.
Set direction and lead through influence
Shape product direction across multiple teams without relying on formal authority.
Influence senior leaders (including V and C-level) through strong judgment, data, and narrative.
Build trust across Product, Engineering, Design, GTM, and Customer teams.
Deliver outcomes, not just roadmaps
Own the roadmap for Customer Solutions & Delivery, ensuring it ladders to business and customer outcomes.
Anticipate execution risks, unblock teams, and raise the bar on delivery quality and consistency.
Establish repeatable practices that improve how complex initiatives get shipped at Guild.
Be a technical and product thought partner
Bring strong technical fluency to architectural discussions and trade-offs.
Use data, experimentation, and in-app analytics to inform decisions and measure impact.
Contribute to system design thinking, especially around data models and extensibility.
Multiply impact through others
Coach and mentor PMs and cross-functional partners.
Provide actionable feedback that helps others grow their scope, confidence, and effectiveness.
Model what “staff-level” product leadership looks like at Guild.

Benefits

Access to low-cost, high-quality health care options through Collective Heath and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
Access to a 401k to help save for the future
Vacation policy to rest and recharge
8 days of fully-paid sick leave, to take the time to heal and or recover
Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.
Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
Education benefits and tuition assistance to help your future development and growth

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume