Staff Product Manager, Monetization & Billing

Pantheon Systems, Inc

5d • Remote

About The Position

Pantheon is seeking a Staff Product Manager to lead how Pantheon delivers monetization and billing in the product. This role owns the infrastructure that turns pricing and packaging decisions into customer experiences and uses this ownership to move key metrics with a high degree of independence. The Staff Product Manager will build and run the billing, metering, and entitlement systems that make Pantheon's plans, tiers, and add-ons real. They will also use this platform to optimize what customers buy, driving upsell and expansion, and reducing downsell and churn. The role operates with minimal oversight, owning how Pantheon delivers and monetizes through the product, including enabling partner and agency monetization. This involves partnering closely with Finance, RevOps, and Sales leadership on underlying pricing and packaging decisions. Additionally, the Staff Product Manager will mentor other PMs working on adjacent growth and monetization initiatives. The job is measured on outcomes such as Net Revenue Retention (NRR), expansion, and reduced churn/downsell, as well as the strength of the strategy and infrastructure built to achieve them.

Requirements

• 8+ years of Product Management experience, with deep expertise owning pricing, packaging, monetization, or billing at a B2B SaaS company, and a track record of driving strategic monetization initiatives with high independence
• Experience designing partner, channel, or reseller pricing and incentive models — you know how to structure a deal that works for both sides
• Direct experience owning or working closely with subscription billing platforms (e.g., Zuora, Chargebee, Stripe Billing, or similar)
• Familiarity with usage-based pricing and metering/entitlement tools (e.g., Stigg, Metronome, Amberflo, or similar)
• Working knowledge of CRM and quote-to-cash tooling (Salesforce, HubSpot) and how pricing changes flow through to sales and marketing systems
• Demonstrated ability to design and interpret pricing experiments, and to use data (SQL, Amplitude, Looker, or similar) to inform monetization decisions
• Proven ability to move revenue outcomes: NRR, expansion, and reduced churn/downsell
• Skilled at leading cross-functional alignment across Engineering, Finance, RevOps, and Sales on monetization strategy, and comfortable operating with minimal direction
• Excellent verbal and written communication skills; resourceful, self-motivated, and detail-oriented

Nice To Haves

• Experience monetizing a partner, agency, or channel ecosystem specifically
• Background partnering directly with Finance/Revenue Accounting on billing system migrations or ERP integrations
• Experience with WebOps, hosting, or the WordPress/Drupal ecosystem

Responsibilities

• Own net revenue retention (NRR) for the WebOps Platform: drive expansion and upsell, shape how packaging and tiers show up in-product, and reduce downsell and churn
• Own and report on the metrics that matter: NRR, expansion revenue, and partner-sourced revenue, in partnership with Finance and Analytics
• Partner cross-functionally on pricing and packaging strategy across self-serve, sales-assisted, and enterprise motions, bringing data and trade-off analysis to those decisions
• Own the roadmap for Pantheon's billing and metering platform (subscription billing, invoicing, usage-based pricing, entitlements) as the infrastructure that makes those pricing and packaging decisions real
• Keep billing, CRM, and quote-to-cash systems (Salesforce, HubSpot, and our billing platform) aligned so partner and customer pricing changes flow through cleanly to quotes, invoices, and revenue reporting
• Reduce revenue leakage through payment, dunning, and collections improvements
• Own how Pantheon enables partner and agency monetization by building the billing, discounting, and revenue-share mechanics that make it profitable for agencies to partner with us, in partnership with the Partner team, Sales, and Finance on the underlying terms
• Track competitive and market trends in SaaS pricing, packaging, and billing to spot new monetization opportunities for Pantheon
• Mentor and unblock other PMs working on adjacent growth and monetization initiatives, and champion pricing and billing best practices across the Product org
• Build visibility and trust for monetization and billing work across the organization — communicating strategy, outcomes, and trade-offs clearly enough that leaders across Product, Finance, and Go-to-Market can act on them

Benefits

• Industry-competitive compensation and equity plan
• Paid Time Off (PTO)
• Paid Sick Leave (PSL)
• 11 Paid Company Holidays
• Full medical coverage (extended health care, dental, vision)
• Top-of-line equipment
• Monthly allowance for wellness, reading, and access to LinkedIn Learning for continued development
• Remote-first culture, with events and activities — both team-based and company-wide — that inspire, educate, and cultivate

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed