Staff, Product Manager - Member’s Mark Community & Product Development Enablement

Walmart • San Bruno, CA

2d • Onsite

About The Position

As a Staff Product Manager on the Member’s Mark Community team, you will lead the strategy, roadmap, and execution for internal products, platforms, and operational capabilities that support community operations, research, insights generation, co-creation programs, and broader Member’s Mark product development processes. This role will focus on building scalable platforms, workflows, automations, and integrations that enable the Member’s Mark organization to operate more efficiently, make better decisions, and deepen member co-creation across the product development lifecycle. You’ll balance short-term business needs with long-term platform strategy while driving prioritization, sequencing, tradeoff decisions, MVP definition, and iterative delivery across a complex and evolving ecosystem. You’ll partner closely with research, product development, merchandising, engineering, design, analytics, and platform teams across Sam’s Club and Walmart to identify opportunities, define product vision and strategy, and deliver high-quality solutions that improve both associate and member experiences. This role requires strong communication, storytelling, and stakeholder alignment skills to influence decisions and drive execution across highly cross-functional environments.

Requirements

• Experience leading complex product initiatives across multiple teams and stakeholder groups.
• Strong product strategy, roadmap ownership, and execution management skills.
• Experience building internal platforms, workflow systems, operational tools, enterprise products, or highly cross-functional platform capabilities.
• Exceptional stakeholder management, communication, and storytelling skills, including experience influencing senior leaders and cross-functional teams.
• Ability to operate effectively in ambiguous, fast-moving environments.
• Strong systems thinking and process optimization capabilities.
• Experience using data, customer insights, and research to drive prioritization, product decisions, and continuous improvement.
• Familiarity with Agile product development methodologies, MVP development, and iterative delivery practices.
• Bachelor’s degree in computer science, engineering, or related area and 7 years’ experience in product management.
• 9 years’ experience in product management or related area.

Nice To Haves

• Experience with platform ecosystems, integrations, APIs, or enterprise systems is a plus.
• Retail, consumer products, community, insights, or research platform experience is a plus.
• Master’s degree in Computer Science, Engineering, Business Administration, or related area and 6 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products.
• Knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

• Define and own the roadmap for associate-facing Member’s Mark Community products and operational capabilities.
• Partner with Member’s Mark research, merchandising, and product development teams to understand workflows, pain points, and unmet needs.
• Build scalable tools, automations, and integrations that support community operations, insights management, co-creation programs, research operations, and product development processes.
• Drive prioritization, sequencing, backlog management, MVP definition, and tradeoff decisions across multiple concurrent initiatives.
• Drive cross-functional alignment across business, engineering, analytics, operations, and enterprise platform teams.
• Identify opportunities to leverage existing Walmart and third-party platforms instead of building custom solutions from scratch.
• Collaborate closely with the member-facing Member’s Mark Community product team to ensure internal capabilities support community engagement and growth strategies.
• Use qualitative and quantitative insights, customer research, and workflow discovery to identify opportunities, prioritize investments, and measure business impact.
• Lead product execution from discovery through delivery using iterative, Agile, and data-informed product development practices.
• Influence stakeholders across multiple organizations and drive alignment in complex, ambiguous environments.
• Help shape long-term platform and operational strategy for the broader Member’s Mark organization.
• Evaluate emerging technologies, including AI-enabled research, insights, and workflow automation capabilities, to improve product experiences and operational effectiveness.
• Champion thoughtful product craftsmanship by building intuitive, scalable experiences that reduce operational friction and improve usability for internal teams.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior