About The Position

Headway's mission is to fix the mental healthcare system by building a new system everyone can access, starting by solving the biggest barrier to care: insurance. They have automated the administrative work of credentialing, claims, and payment reconciliation. Over 75,000 providers across all 50 states use their software, serving over 1 million patients. Headway is building tools for therapists to run their practice, reimagining how people find therapists, and investing in platform foundations to enable scale. They are a Series D company with over $325M in funding from investors like a16z, Accel, and Spark Capital, seeking exceptional individuals to help achieve their mission and make this the most meaningful experience of their careers. This role focuses on reinventing how Headway automates and scales provider growth. As provider acquisition becomes more complex, this position requires bringing go-to-market, engineering, and sales teams together around a unified vision that incorporates automation, AI, and world-class tools for sellers and marketers.

Requirements

  • You've driven real gains in acquisition or sales-process efficiency, with automation or tooling as one of several levers you pulled.
  • You've worked closely with marketers to build scalable acquisition systems (audiences, revenue feeds, attribution, conversion events, campaign management, etc).
  • You can unify teams with different incentives — sales, marketing, engineering — around a single roadmap without formal authority over all of them.
  • You know when a process problem needs automation and when it needs a people or incentive fix instead.
  • You can make a technical case to engineers and a business case to sales leadership — in the same week.

Responsibilities

  • Drive the roadmap around Headway's go-to-market systems, unifying sales, marketing/growth, and engineering around one vision.
  • Identify where manual effort is a real bottleneck to growth and efficiency and drive the automation that removes it.
  • Consolidate a fragmented tool stack into a coherent system that drives more efficient growth.
  • Lead innovation in our marketing stack — across revenue feeds, audiences, data enrichment, and other tools to help us acquire providers more effectively.
  • Partner directly with Sales leadership to innovate around how we sell and collaborate with your peers to ensure we are building a thoughtful acquisition system from top to bottom.
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