Staff Product Manager - Consumer Experience
About The Position
StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is seeking a Staff Product Manager to lead the strategy and execution of high-impact initiatives that shape how millions of fans discover, engage with, and attend live events worldwide. In this role, you’ll define and drive product priorities grounded in user needs and commercial outcomes, working cross-functionally with engineering, design, data, and business teams to deliver measurable impact. You’ll be expected to navigate complexity, make high-quality decisions quickly, and balance near-term delivery with long-term vision. Our PMs play a critical role across the company, and we expect you to operate with ownership, clarity, and strong product judgment, while also mentoring others and contributing to a culture of collaboration and excellence.
Requirements
- Experience: 8+ years in product management in consumer web or mobile (native) products.
- Track Record: Successful launch of consumer-impacting features or products.
- Collaboration Skills: Proven collaboration with engineers and designers.
- Analytical Aptitude: Use of analytics to support decision-making.
- Communication Excellence: Excellent written and verbal communication skills; ability to present to diverse non-technical audiences.
- Education: BS or MS in STEM, Economics, Psychology, or equivalent preferred.
Responsibilities
- Strategic Product Ownership: Take charge of a specific product area within the Core Experience ecosystem.
- Collaborative Team Leadership: Work closely with cross-functional teams, including engineers, designers, copywriters, and data scientists, fostering a unified team identity centered on customer and business success.
- Innovative Ideation: Encourage creative and innovative feature ideation within the team, stimulating participation from all members.
- Strategic Roadmaps: Develop roadmaps that balance short-term optimization with long-term strategic bets and investments.
- Prioritization Frameworks: Create frameworks to prioritize features based on estimations of business value and complexity, utilizing hypothesis-driven experimentation (multivariate testing).
- Data Analysis Leadership: Analyze user data, draw sound inferences to answer questions, and support decision-making.
- Technical Mastery: Develop fluency in the underlying architecture, codebase, and technologies of the product platform.
- E-commerce and Supply Chain Expertise: Previous experience in running an e-commerce business, understanding key metrics, and actions driving performance.
- Stakeholder Engagement: Skilled at engaging and communicating with senior executives across various domains.
- Organizational Skills: Comfortable dealing with ambiguity, organized, disciplined, and able to manage multiple projects simultaneously.
- Challenges Driven: Stimulated by challenges and ready to engage at Fortune 1 scale.
Benefits
- Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
- Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact.
- Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.
- Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
