Staff Product Manager, AI Agents & Intelligence
About The Position
commonsku is revolutionizing the promotional products industry with its platform that empowers branded merch distributors to work smarter. The company is a remote-first, community-driven team focused on elevating customers, clients, and the industry. They are hiring a Staff Product Manager, AI Agents to join their Product team. This role will be responsible for owning the strategy, roadmap, and delivery of commonsku's Intelligence domain, leading the agent platform and AI product line to redefine distributor workflows. The position involves close collaboration with Engineering, Design, and Customer-facing departments in a high-trust environment to shape the future of the industry.
Requirements
- 6+ years of product experience, including successfully shipping agents, LLM-powered features, APIs, or complex technical products to production.
- Strong quantitative and AI fluency, with experience in usage-based monetization models, LLM behavior/observability, and product analytics tools (SQL, Metabase, or Fullstory).
- Proven ability to formulate and defend an independent product thesis, translating high-level vision into clear engineering direction and measurable business impact.
- Comfort working independently and asynchronously, while also prioritizing collaboration and connection with people.
- Experience (or excitement for) working with AI
Nice To Haves
- Familiarity with LLM observability tooling (e.g., Langfuse), continuous delivery practices, or agent safety design (human-in-the-loop, confirmation flows).
Responsibilities
- Own and evolve the Intelligence domain vision: Write and maintain a 12–18 month AI product thesis that reflects shifts in the AI landscape.
- Lead the agent platform end-to-end: Take full ownership of Skubot (our in-app agent), the action/capability catalog, agent permissions, and the public MCP surface.
- Drive AI monetization & value: Design credit pricing, packaging, and overage strategies; quantify labor hours displaced and revenue enabled for distributors to guide prioritization.
- Instrument for measurable success: Establish in-product analytics, LLM observability (traces, token costs), and adoption baselines to track performance.
- Run discovery & execute safely: Test hypotheses and ship reliable, safe agent write-actions with high trust, confirmation flows, and auditability.
- Bridge product, engineering, and design: Translate technical agent capabilities into clear PRDs and work directly with engineers on design details.
- Maintain deep customer connection: Engage directly with users weekly through discovery calls, beta feedback, and adoption check-ins.
- Steward broader Intelligence surfaces: Triage backlogs and balance ongoing improvements across reporting, CRM, mockups, and notifications alongside the agent roadmap.
- Communicate & evangelize: Share progress, economics, and tradeoffs with leadership and advocate for agent capabilities internally and across the skummunity.
Benefits
- Remote-first culture (with plenty of excellent in-person experiences sprinkled in)
- Company-wide closure between December 25th and January 1st
- Health and dental benefits, including a $1,000 healthcare spending account
- RRSP/TFSA contributions up to $3,000 a year (no employee contribution required!)
- Twice-yearly company wide summits (we call it HQ and you’ll love it)
- A delightful team of smart people who are good at what they do
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
