Staff Product Designer, Aurora Ops Experience

Aurora Innovation•San Francisco, CA

2d•$154,000 - $223,000•Hybrid

About The Position

Aurora's mission is to deliver the benefits of self-driving technology safely, quickly, and broadly. The Aurora Driver will create a new era in mobility and logistics, one that will bring a safer, more efficient, and more accessible future to everyone. At Aurora, you will tackle massively complex problems alongside other passionate, intelligent individuals, growing as an expert while expanding your knowledge. We’re searching for a Staff Product Designer to join Aurora’s Operations Experience Product Design Team. This role reports directly to the Design Lead for Aurora Operations Experience. We are hiring for this position to own the design of the Command Center overseer experience, focusing specifically on the high-stakes tools and workflows required to monitor and manage autonomous truck activity on the road. As we scale our fleet of self-driving trucks and expand our network, this role offers a rare opportunity to establish the interaction patterns that will set industry standards for how autonomous systems surface information to oversight teams in complex, real-world environments.

Requirements

8+ years of experience in product design, with a track record of leading complex, multi-workstream projects
A portfolio of exceptional product design and craft
Experience designing operational tools, dashboards, or workflow management systems
Strong interaction design skills with a high bar for visual design
Ability to translate complex, evolving information architectures into intuitive and functional user experiences
Ability to manage multiple workstreams and drive cross-functional alignment with minimal support, identifying problems others might miss

Nice To Haves

Experience designing for high-complexity, high-stakes environments (e.g., autonomous vehicles, aviation, logistics, or medical systems) where safety is paramount
Experience with advanced prototyping techniques, including the use of generative AI tools or coded prototypes to test complex system behaviors
Beautiful visual design work
Proficiency in leading research initiatives in technical environments and translating findings into interaction models, service blueprints, and user interfaces

Responsibilities

Own the end-to-end design for the Command Center overseer experience, ensuring supervisors have the clarity and tools needed to monitor real-time truck activity safely and efficiently
Identify and solve the highest priority pain points for operations leads in their monitoring and intervention workflows
Create high-fidelity prototypes in Figma to model and evaluate how the Aurora Driver communicates its status and intentions to the Command Center across digital touchpoints
Work closely with cross-functional partners in engineering and product to define, explore, and ship solutions that support the efficient operation of our fleet
Influence strategic direction by presenting design rationale to leadership and contributing new processes back to the broader design studio culture