Staff Product Designer, Education Agents

Superhuman•San Francisco, CA

3d•$232,000 - $330,000•Hybrid

About The Position

Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture. About Superhuman Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Superhuman Docs's collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here. The Opportunity Superhuman Go is a proactive agent platform that helps people do their best work across everything they read, write, often before they even ask. Go brings intelligence directly into real workflows, offering timely suggestions, insights, and actions that help people move faster and work with greater confidence. As Superhuman evolves into an AI-native productivity suite spanning Docs, Mail, and more, Go is the connective layer that makes intelligence feel present, useful, and reliable at scale. This is a Staff Product Designer role for Coursework Management and related experiences for students, instructors, and EDU agents—a new initiative we’re building at the intersection of Superhuman Go and Grammarly’s educational tools. This is a zero-to-one (maybe zero-to-two) kind of role, we're looking for someone who can take real ownership, bring vision, and help get this off the ground. You'll be the design lead on an initiative we think will be genuinely important in the educational space, working with the student-facing team and closely with our newly acquired GPT Zero team. This role has a strong emphasis on design craft, with high expectations for thoughtful interaction design, visual clarity, and polished execution.

Requirements

7+ years of product design experience, with a track record of owning complex, cross-surface problems end to end.
Comfortable operating at a Staff level by setting direction, influencing partners, and raising quality beyond individual projects.
Experience designing AI-native products, including shaping interactions where model behavior, uncertainty, constraints, and user trust are first-class design concerns.
Deep curiousity about emerging AI-native products and experiences.
Demonstrated strength in design craft, with a portfolio that shows polished UI, thoughtful interaction design, and strong attention to detail.
Strong systems thinker who can reason across user experience and agent behavior.
Demonstrated ability to work independently with minimal guidance, manage priorities across multiple initiatives, collaborate effectively with cross-functional teams, and thrive in fast-paced, results-driven environments.

Nice To Haves

Experience in the educational space is a bonus, whether that's designing for ed-tech platforms, working with universities, or just having a genuine interest in how people learn.

Responsibilities

Own the end-to-end design of self-serve and enterprise education experiences for Superhuman Go, from how proactive agent capabilities are configured and rolled out to how they show up in real day-to-day workflows.
Define and evolve critical user journeys for student, instructor, and educational admin personas, turning complex systems into clear, usable experiences.
Design enterprise-ready agent configuration and control surfaces, such as feature enablement, data management, and model choices, so powerful AI behavior is safe and practical to deploy at scale.
Create trustworthy experiences around data protection, integrations, identity, audit logs, and clear transparency into what the agent can access and why.
Design highly polished interfaces and interactions, holding a high bar for craft, clarity, and visual excellence across both end-user and admin experiences.
Partner closely with Product, Engineering, Research, Content, and Security teams to align on trade-offs, resolve issues, and raise the bar for enterprise AI experiences that drive adoption and confidence.

Benefits

Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
Disability and life insurance options
401(k) and RRSP matching
Paid parental leave
20 days of paid time off per year
12 days of paid holidays per year
two floating holidays per year
flexible sick time
Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
Annual professional development budget and opportunities