Staff / Principal Data Engineer

Orum•San Francisco, CA

About The Position

Orum’s AI-powered suite frees salespeople to do what they do best: connect, listen, and sell. Our products gives sales teams everything they need to connect faster, sell smarter, and grow revenue. From intelligent dialing and real-time conversation insights to AI-driven coaching and virtual sales floors, Orum is powering thousands of sales teams to have more meaningful conversations and turn every call into measurable impact. Companies who use Orum connect 5x faster and book millions in new pipeline every month. We are a team of builders and dreamers creating a future where work feels more meaningful and connected. If you’re excited to change how the world sells, join us. For more information, visit https://www.orum.com/ We're building the next generation of Orum's data platform, including a modern analytics stack powered by ClickHouse, BigQuery, dbt, and Looker. This platform supports customer-facing analytics, internal business intelligence, product decision-making, and future AI-powered products. We're looking for a Principal/Staff Data Engineer to own this ecosystem end-to-end, a foundational data hire with broad responsibility across data engineering (~70%) and analytics/BI (~30%). You'll own the architecture, reliability, and evolution of our data platform, working closely with Engineering, Product, Finance, Go-to-Market, and Operations to build scalable data systems and a trusted analytics layer the whole company can use.

Requirements

8+ years of experience in Data Engineering, Analytics Engineering, Platform Engineering, or related data roles
Deep expertise in SQL, data modeling, dimensional modeling, and analytics-oriented schema design
Hands-on experience with dbt and modern ELT architectures
Strong experience with analytical databases and warehouses such as ClickHouse and BigQuery
Experience owning or administering Looker in production, including LookML development and performance optimization
Experience with streaming technologies such as Kafka, Pub/Sub, or similar
Strong understanding of cloud infrastructure, distributed systems, and data platform architecture
Ability to operate with high ownership, drive ambiguous initiatives independently, and communicate complex data concepts to technical and non-technical audiences alike

Nice To Haves

Deep experience operating ClickHouse at scale
Experience owning or migrating a Looker implementation
Experience with product analytics or customer-facing analytics platforms
Familiarity with LLM infrastructure, embeddings, RAG systems, or AI data pipelines
Experience with conversational, telephony, or other large-scale unstructured datasets
Experience in high-growth startup environments

Responsibilities

Define and drive Orum's data platform architecture and technical roadmap
Build and maintain scalable ETL/ELT pipelines from PostgreSQL, application systems, and event streams into ClickHouse, BigQuery, and other analytical systems
Design robust dbt transformation layers and reusable, well-documented data models
Own the reliability, performance, cost, and scalability of ClickHouse and BigQuery workloads
Build real-time and batch data pipelines for analytics, product, and AI use cases, including large-scale event, call, transcript, and conversational data
Establish standards for data quality, testing, lineage, governance, and observability
Own Orum's Looker environment end-to-end, including LookML models, explores, dashboards, permissions, and performance
Develop a trusted semantic layer with consistent metric and dimension definitions company-wide
Partner with Product, Finance, GTM, and Operations to translate business questions into scalable data models, dashboards, and self-service analytics
Support high-impact ad hoc analysis and help establish processes for dashboard ownership, metric governance, and data literacy

Benefits

Flexible Vacation Policy
30+ paid holidays annually, including observed holidays, the first Friday of every month off and a two-week year-end holiday break.
Meaningful stock options in Orum
90% coverage for employees and dependents for healthcare, dental, and vision insurance plans
Comprehensive Life & Disability package
Parental leave for the primary or the secondary
$1k equipment reimbursement for work-related items that's yours to keep
Company retreats and meetups for all employees to connect in person
Company ERG - Women Of Orum (WOO)

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