Staff Pharmacist

CVS Health•Plano, TX

About The Position

At CVS Health retail locations, the Staff Pharmacist helps deliver accessible, safe, and compassionate care. The role supports the Pharmacy Manager in leading and directing the pharmacy team and is accountable for supporting the management, oversight, and operation of the pharmacy. During bench shifts without overlap, the Staff Pharmacist oversees the pharmacy as the Pharmacy Manager’s proxy and assumes the manager’s day-to-day duties when serving as the only or primary pharmacist on duty. The Staff Pharmacist helps manage and improve patient health through safe and appropriate dispensing, counseling, immunization, and pharmacist-delivered clinical services where permissible. The position also supports accurate prescription fulfillment, positive patient experiences, inventory management, regulatory compliance, team development, and a safe and inclusive workplace. The role requires regular and predictable attendance, including nights and weekends, and flexibility to meet scheduling and business needs.

Requirements

  • Active pharmacist license in the state where the store is located.
  • Active National Provider Identifier (NPI).
  • Not listed on the DEA Excluded Parties list.
  • Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
  • Ability to confirm prescription information and label accuracy to ensure patient safety.
  • Friendly, helpful customer service and team orientation; ability to understand and appropriately respond to patients’ reactions.
  • Verbal and written communication skills for interacting with patients and colleagues, including active listening.
  • Mathematical reasoning skills, including calculating quantities and days’ supply for prescriptions.
  • Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
  • Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger movements; and adjust machines precisely.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
  • Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
  • Ability to accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

  • 1–2 years of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in other locations across the market as business needs require.

Responsibilities

  • Help manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
  • Take direction from the Pharmacy Manager and oversee the pharmacy as their proxy during bench shifts without overlap.
  • Support pharmacy performance measures through effective coaching and consistent follow-up with pharmacy team members, and provide performance feedback to the Pharmacy Manager as needed.
  • Assume the Pharmacy Manager’s day-to-day duties when serving as the only or primary pharmacist on duty.
  • Support safe and accurate prescription fulfillment by following and directing the pharmacy team to follow workflow procedures and safety guardrails.
  • Promote positive patient experiences through empathy and genuine care; coach the team in compassionate care, collaboration with patients’ healthcare teams, and proactive resolution of insurance or medication issues.
  • Proactively offer and deliver immunizations and support Pharmacy Technicians in learning to immunize.
  • Manage pharmacy inventory according to best practices, with particular attention to protecting cold-chain products.
  • Partner with the Pharmacy Manager to maintain compliance with state Board of Pharmacy regulations and escalate issues or concerns when needed.
  • Remain flexible to meet scheduling and business needs; support the Pharmacy Manager by writing the pharmacy schedule when directed.
  • Maintain clinical and technical skills, complete required training and continuing medical education, and seek opportunities to expand knowledge.
  • Support access to care and patient outcomes through pharmacist-delivered clinical services, such as testing and prescribing where permissible, and empower the team to provide holistic care.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS Health policies and procedures, including controlled-substance dispensing and recordkeeping, patient privacy and security, and workplace safety.
  • Maintain regular and predictable attendance, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources based on eligibility
  • Eligibility for a CVS Health bonus, commission, or short-term incentive program in addition to base pay
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