Staff Pharmacist

CVS Health•American Fork, UT

About The Position

CVS Health Staff Pharmacists help manage and improve patient health through safe, appropriate dispensing, counseling, immunization, and pharmacist-delivered clinical services where permitted. They support the Pharmacy Manager in leading the pharmacy team and overseeing pharmacy operations, and act as the manager’s proxy during bench shifts without overlap. When serving as the only or primary pharmacist on duty, they assume the Pharmacy Manager’s day-to-day duties. The role includes supporting accurate prescription fulfillment, positive patient experiences, inventory management, regulatory compliance, and a safe, inclusive team environment. Staff Pharmacists maintain relevant clinical and technical skills through required training and continuing education, and remain flexible to meet scheduling and business needs.

Requirements

Active pharmacist license in the state where the store is located.
Active National Provider Identifier (NPI).
Must not be on the DEA Excluded Parties list.
Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy.
Customer-service and team-orientation skills, including responding appropriately to patients’ needs and reactions.
Verbal and written communication skills, including active listening.
Mathematical reasoning skills sufficient to calculate quantities, days’ supply, and bottle requirements for prescriptions.
Issue-resolution skills, including choosing an appropriate response to challenging patient or colleague interactions.
Ability to complete the physical demands of the role, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movements, precise machine adjustments, and stooping.
Close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
Ability to accurately convey detailed or important spoken instructions and receive detailed information through oral communication.
Regular and predictable attendance, including nights and weekends.

Nice To Haves

1–2 years of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability to work at other locations across the market as business needs require.

Responsibilities

Help manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
Take direction from the Pharmacy Manager and oversee the pharmacy as their proxy during bench shifts without overlap.
Coach and follow up with pharmacy team members to strengthen pharmacy performance measures, and provide the Pharmacy Manager with feedback on team performance as needed.
Assume the Pharmacy Manager’s day-to-day duties when serving as the only or primary pharmacist on duty.
Support safe and accurate prescription fulfillment by following and directing the team to follow workflow procedures and safety guardrails.
Deliver positive patient experiences through empathetic care, collaboration with patients’ healthcare teams, and proactive resolution of insurance or medication issues; coach the pharmacy team to do the same.
Offer and deliver immunizations and support Pharmacy Technicians in learning to immunize.
Manage pharmacy inventory in accordance with best practices, with particular attention to protecting cold-chain products.
Partner with the Pharmacy Manager to ensure compliance with state Board of Pharmacy regulations, escalating issues or concerns to the Pharmacy Manager and/or Rx DL as appropriate.
Remain flexible to meet scheduling and business needs, contribute to a safe, inclusive, engaging team, and write the pharmacy schedule if directed by the Pharmacy Manager.
Maintain relevant clinical and technical skills through required trainings and continuing education, and seek opportunities to expand knowledge.
Support access to care and patient outcomes through pharmacist-delivered clinical services, such as testing and prescribing services, where permissible.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS Health policies and procedures, including requirements concerning patient safety, controlled substances, privacy, security, and workplace safety.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform additional tasks as directed by a Supervisor or Manager.