Pharmacy/Staff Pharmacist

The Kroger Co.•Troy, MO

18d

About The Position

The Staff Pharmacist creates an outstanding customer experience by embracing the Customer 1st strategy and inspiring associates to deliver excellent customer service. The role establishes and maintains a safe, clean environment, achieves department sales and profit goals, controls quality assurance standards and expenses, and schedules and staffs technicians to meet business needs. The pharmacist monitors department functions and activities and demonstrates the company's values of respect, honesty, integrity, diversity, inclusion, and safety. The pharmacist fills prescriptions accurately, provides patient counseling and pharmaceutical care, and ensures compliance with applicable local, state, and federal laws, including HIPAA. The role maintains professional standards in personal conduct and the pharmacy environment; oversees inventory, security, records, equipment, returns, pricing, budgets, and other pharmacy operations; and ensures appropriate use of prescription accuracy tools. The pharmacist also maintains legal and company-required records, signage, policy materials, and a clean, organized work area, while continuing to develop pharmacy knowledge and skills.

Requirements

Bachelor's degree in pharmacy.
Current state pharmacist licensure in good standing.
Ability to handle stressful situations.
Knowledge of basic mathematics, including counting, addition, and subtraction.
Effective oral and written communication skills.

Nice To Haves

One year of retail experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Create an outstanding customer experience by embracing the Customer 1st strategy and inspire associates to deliver excellent customer service.
Establish and maintain a safe, clean environment that encourages customers to return.
Achieve department sales and profit goals, control quality assurance standards and expenses, and properly schedule and staff technicians to meet business needs.
Monitor department functions, duties, and activities.
Fulfill customers' prescription needs while ensuring the accuracy of every prescription filled.
Provide patient counseling and pharmaceutical care to customers.
Ensure pharmacy compliance with local, state, and federal laws, including HIPAA.
Maintain a professional image through personal appearance, conduct, attitude, and the physical condition of the pharmacy; adhere to pharmacy standards and enforce company dress standards.
Build thorough knowledge of the trade area, its customers, and its competition.
Create a positive pharmacy department image through strong service, friendliness, and cooperation with customers, associates, and outside vendors.
Monitor stock replenishment, inventory levels, policies and procedures, record keeping, security, sanitation, scheduling, equipment operation, pricing, planograms, returns, budgets, management reports, and product recalls in accordance with company policy.
Maintain proper records, inventory, and security for scheduled drugs, including controlled substances and narcotics.
Follow procedures for handling pharmacy products from authorized sources.
Ensure accuracy tools, including the accuracy scanner and 24-hour post-dispensing audit report, are used appropriately.
Establish and maintain record-keeping practices required for legal compliance, company and accounting policies, and requested reports.
Maintain a clean, neat, professional, sanitary, and organized work area, including counters, shelves, floors, and the customer counter.
Ensure product returns are handled promptly and according to company policy.
Maintain equipment, including computers, printers, accuracy scanners, and cash registers, in working condition.
Maintain and organize policy manuals, reference books, state laws, and required equipment, and verify staff knowledge of their use.
Maintain required signage, including store hours, counseling and services signs, pharmacists' photographs and names, and other requested signs.
Make a strong and continuous effort to broaden personal knowledge and pharmacy skills.
Perform the essential job functions with or without reasonable accommodation.