Staff Pharmacist

The Kroger Co.•Forest, VA

About The Position

The Staff Pharmacist fulfills customers’ prescription needs with a focus on prescription accuracy and provides patient counseling and pharmaceutical care. The pharmacist helps create an outstanding customer experience, inspires associates to deliver excellent service, maintains a safe, clean and professional pharmacy environment, and works toward department sales and profit goals while controlling expenses and meeting quality assurance standards. The role includes scheduling and staffing technicians to meet business needs and monitoring the department’s functions and activities. The pharmacist ensures compliance with applicable local, state and federal laws, including HIPAA, as well as company, pharmacy, accounting and record-keeping policies. Responsibilities also include overseeing inventory, controlled substances, product handling and returns, equipment, security, sanitation, signage, reports and other pharmacy operations. The role requires maintaining professional conduct and appearance, developing knowledge of the trade area and pharmacy practice, and demonstrating the company’s values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

Bachelor’s degree in pharmacy.
Current state pharmacist licensure in good standing.
Ability to handle stressful situations.
Knowledge of basic mathematics, including counting, addition and subtraction.
Effective oral and written communication skills.

Nice To Haves

One year of retail experience.
Ability to speak, read and/or write in a second language.

Responsibilities

Create an outstanding customer experience by embracing the Customer 1st strategy and inspiring associates to deliver excellent customer service.
Establish and maintain a safe, clean environment that encourages customers to return.
Achieve department sales and profit goals, control quality assurance standards and expenses, and schedule and staff technicians to meet business needs.
Monitor department functions, duties and activities.
Fill prescriptions accurately and meet customers’ prescription needs.
Provide patient counseling and pharmaceutical care.
Ensure pharmacy compliance with local, state and federal laws, including HIPAA.
Maintain a professional image through personal appearance, conduct, attitude and the physical condition of the pharmacy; adhere to pharmacy standards and enforce company dress standards.
Develop a thorough knowledge of the trade area, its customers and its competition.
Promote a positive pharmacy department image through strong service, friendliness and cooperation with customers, associates and outside vendors.
Monitor stock replenishment, inventory, policies and procedures, record keeping, security, sanitation, scheduling, equipment operation, pricing, planograms, returns, budgets, management reports and product recalls in accordance with company policy.
Maintain proper records, inventory and security for scheduled drugs, including controlled substances and narcotics.
Follow procedures for handling pharmacy products from authorized sources.
Use accuracy tools appropriately, including the accuracy scanner and 24-hour post-dispensing audit report.
Maintain records required for legal compliance, company policies, accounting policies and requested reports.
Keep the work area clean and organized, including counters, shelves, floors and the customer counter.
Ensure product returns are handled promptly and according to company policy.
Maintain equipment, including computers, printers, accuracy scanners and cash registers, in working condition.
Maintain and organize policy manuals, reference books, state laws and required equipment, and ensure staff know how to use them.
Maintain required signage, including store hours, counseling and services signs, pharmacist photographs and names, and other requested signs.
Make a strong and continuous effort to broaden personal knowledge and pharmacy skills.
Perform the essential job functions with or without reasonable accommodation.