350110 - Staff Pharmacist

CVS Health•Gilbert, AZ

19d

About The Position

At CVS Health Retail locations, Staff Pharmacists help deliver accessible, convenient, and compassionate health care. They support the Pharmacy Manager in leading and directing the pharmacy team and are accountable for supporting the management, oversight, and operation of the pharmacy. During bench shifts without overlap, they oversee the pharmacy as the Pharmacy Manager’s proxy and assume the manager’s day-to-day duties when serving as the only or primary pharmacist on duty. The role includes safe and appropriate prescription dispensing, patient counseling, immunizations, and pharmacist-delivered clinical services such as testing and prescribing where permitted. Staff Pharmacists support pharmacy workflow, inventory management, regulatory compliance, patient safety, and positive patient experiences. They coach pharmacy team members, collaborate with patients’ health care teams, resolve medication and insurance issues, maintain relevant clinical and technical skills, and contribute to a safe, inclusive, and engaging workplace. Scheduling flexibility and regular, predictable attendance—including nights and weekends—are required.

Requirements

Active pharmacist license in the state where the store is located.
Active National Provider Identifier (NPI).
Must not be on the DEA Excluded Parties list.
Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy.
Friendly, helpful customer service and team orientation; ability to understand and respond appropriately to patients’ reactions.
Verbal and written communication skills, including active listening and accurate exchange of detailed information.
Mathematical reasoning skills for prescription calculations, including quantity and days’ supply.
Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
Ability to complete the physical demands of the role, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching and stooping; repetitive finger movements; fine motor control; and close visual acuity.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
Regular and predictable attendance, including nights and weekends.

Nice To Haves

1–2 years of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in other locations across the market as business needs require.

Responsibilities

Help manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
Take direction from the Pharmacy Manager and oversee the pharmacy as their proxy during bench shifts without overlap; coach pharmacy team members, follow up on performance, and provide feedback to the Pharmacy Manager as needed.
Assume the Pharmacy Manager’s day-to-day duties when serving as the only or primary pharmacist on duty.
Support safe and accurate prescription fulfillment by following and directing the pharmacy team to follow workflow procedures and safety guardrails.
Promote positive patient experiences by demonstrating empathy and genuine care, coaching the team to do the same, collaborating with patients’ health care teams, and proactively resolving insurance or medication issues.
Offer and deliver immunizations, and engage and support Pharmacy Technicians in learning to immunize.
Manage pharmacy inventory according to best practices, with particular attention to protecting cold-chain products.
Partner with the Pharmacy Manager to ensure compliance with applicable state Board of Pharmacy regulations; escalate concerns to the Pharmacy Manager and/or Rx DL as needed.
Remain flexible for scheduling and business needs; support the Pharmacy Manager by writing the pharmacy schedule if directed.
Maintain clinical and technical skills through required training, continuing medical education, and other learning opportunities.
Support access to care and patient outcomes through pharmacist-delivered clinical care, including testing and prescribing services where permissible, and empower the pharmacy team to provide holistic care.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS Health policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, security, and workplace safety.
Maintain regular and predictable attendance, including nights and weekends.
Complete required training within the designated timeframe.
Perform additional tasks as directed by a Supervisor or Manager.