Pharmacy/Staff Pharmacist

The Kroger Co.•Indianapolis, IN

19d

About The Position

The Staff Pharmacist creates an outstanding customer experience by embracing the Customer 1st strategy and inspiring associates to deliver excellent customer service. The role establishes and maintains a safe, clean environment, achieves department sales and profit goals, controls quality assurance standards and expenses, and schedules and staffs technicians to meet business needs. The pharmacist monitors department functions and demonstrates the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. The position fulfills customers' prescription needs with a focus on accuracy and provides patient counseling and pharmaceutical care. It ensures compliance with applicable local, state, and federal laws, including HIPAA, and maintains professional standards in the pharmacy's appearance, conduct, operations, records, inventory, security, and equipment. The pharmacist maintains a positive department image through strong service and cooperation with customers, associates, and vendors, and works to broaden personal pharmacy knowledge and skills. The employee must be able to perform the essential job functions with or without reasonable accommodation.

Requirements

Bachelor's degree in pharmacy.
Current state pharmacist licensure in good standing.
Ability to handle stressful situations.
Knowledge of basic math, including counting, addition, and subtraction.
Effective oral and written communication skills.

Nice To Haves

One year of retail experience.
Ability to speak, read, and/or write a second language.

Responsibilities

Create an outstanding customer experience by following the Customer 1st strategy and inspiring associates to provide excellent customer service.
Establish and maintain a safe, clean environment that encourages customers to return.
Achieve department sales and profit goals, control quality assurance standards and expenses, and properly schedule and staff technicians.
Monitor all functions, duties, and activities for the department.
Fulfill customers' prescription needs while concentrating on the accuracy of each prescription filled.
Provide patient counseling and pharmaceutical care to customers.
Ensure pharmacy compliance with local, state, and federal laws, including HIPAA.
Maintain a professional image through personal appearance, conduct, attitude, and the physical condition of the pharmacy; adhere to pharmacy standards and enforce company dress standards.
Develop thorough knowledge of the trade area, its customers, and its competition.
Create a positive pharmacy department image through strong service, friendliness, and cooperation with customers, associates, and outside vendors.
Monitor stock replenishment, inventory, policies and procedures, record keeping, security, sanitation, scheduling, equipment operation, pricing, planograms, returns, budgets, management reports, and product recalls according to company policy.
Maintain proper records, inventory, and security for scheduled drugs, including controlled substances and narcotics.
Follow procedures for handling pharmacy products from authorized sources.
Use accuracy tools appropriately, including the accuracy scanner and 24-hour post-dispensing audit report.
Establish and maintain record-keeping practices needed for legal compliance, Kroger policies, accounting policies, and requested reports.
Keep the work area clean and organized, including counters, shelves, floors, and the customer counter.
Ensure product returns are handled promptly and according to company policy.
Maintain equipment, including computers, printers, accuracy scanners, and cash registers, in working condition.
Maintain and organize policy manuals, reference books, state laws, and required equipment, and verify staff knowledge of their use.
Maintain required signage, including store hours, counseling and service signs, pharmacists' photographs and names, and other requested signs.
Make a continuous effort to broaden personal knowledge and pharmacy skills.
Perform the essential job functions with or without reasonable accommodation.