Staff Pharmacist Manager - Express Scripts - Whitestown, IN

Cigna Healthcare•Whitestown, IN

1d•Onsite

About The Position

The Staff Pharmacist Manager is accountable for second‑shift manual dispensing operations within a high‑volume, automated home delivery pharmacy environment. This role achieves business results through people, providing oversight and leadership to licensed pharmacists and pharmacy technicians while ensuring safe, compliant, and efficient pharmacy operations. Aligned with Cigna’s leadership competencies, this role requires a people‑focused leader who demonstrates accountability, adaptability, collaboration, and a continuous improvement mindset while delivering consistent results for our patients, customers, and enterprise partners.

Requirements

Bachelor of Science in Pharmacy (BS Pharm) or Doctor of Pharmacy (PharmD)
Active and in good standing Indiana Pharmacist License or willingness to obtain Indiana licensure within six (6) months of hire
Prior experience leading, supervising, or influencing teams
Excellent verbal and written communication skills
Ability to work second shift (2:30 PM – 11:00 PM), Monday through Friday
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Nice To Haves

Experience in a fulfillment center a plus

Responsibilities

Accountable for second‑shift pharmacy performance, safety, quality, and compliance
Owns daily production results, ensuring accurate and timely reporting of operational metrics
Holds self and team members accountable for meeting performance expectations and regulatory standards
Lead, coach, and develop a team of licensed pharmacists and pharmacy technicians
Execute performance management processes, including goal setting, coaching, feedback, and corrective action
Support onboarding, ongoing training, and development to build capability, engagement, and bench strength
Create a respectful, inclusive, and high‑performance culture aligned to Cigna values
Ensure pharmacy operations support safe, accurate, and timely medication dispensing
Make operational decisions with patient safety and service quality as top priorities
Reinforce quality standards and a “right‑the‑first‑time” mindset across the team
Lead effectively in a fast‑paced, highly automated, production‑driven environment
Respond quickly to changing priorities, workload fluctuations, and operational challenges
Support enterprise initiatives, workflow changes, and technology enhancements
Partner effectively with first shift, overnight, and cross‑functional teams to ensure seamless operations
Communicate clearly and proactively to enable strong shift‑to‑shift continuity
Build trust‑based relationships that foster collaboration and shared accountability
Identify opportunities to improve productivity, quality, safety, and team effectiveness
Lead and execute continuous improvement initiatives using data and frontline feedback
Encourage employee input and innovation to improve processes and outcomes