Staff Pharmacist Consult Manager - Accredo - Remote (AZ, FL, IN, OH, or TN)
About The Position
This is a remote position. Ideal candidates must reside and be licensed in one of the following states: Arizona, Florida, Indiana, Ohio or Tennessee and preferably reside within an hour of our local sites. The hours for this role are typically Monday through Friday 8 am- 5 pm Eastern Time; must be flexible to provide support outside of regular hours. The Staff Pharmacist Consult Manager is responsible for the day-to-day operations of a team of Pharmacists and technicians. The Pharmacy Supervisor monitors productivity and performance standards, plans and directs workflow and project assignments. Oversee production volume to ensure service standards are met. Conducts hiring, training, and evaluation of staff. Responsible for team’s adherence to corporate attendance and employment policies. Works with the Senior Pharmacy Manager to develop policies, procedures and the business work plan for the team. Recognizes and recommends operational improvements.
Requirements
- Bachelor of Science in Pharmacy, RPh or Pharm D, licensed and registered in the state of employment.
- 3+ years of experience in a pharmacy setting; 1+ years of leadership experience; preferably one year at Express Scripts.
- Current pharmacy licensure in good standing.
- General PC knowledge including Microsoft Office, Internet, and email.
- Strong knowledge of current pharmacy regulations.
- Demonstrated leadership skills including ability to effectively develop and assist team members.
- Experience training and coaching less experienced staff – patience to explain details and processes repeatedly.
- Excellent oral and written communication skills.
- Ability to adapt in a dynamic work environment and make independent decisions.
- Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions.
- Willingness to work a flexible schedule for peak times
- If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
Nice To Haves
- preferably reside within an hour of our local sites.
- preferably one year at Express Scripts.
- Technical expertise of ESI’s systems, platforms, products and services helpful.
Responsibilities
- Schedule and monitor staff and day to day workflow.
- Develop employee’s skills, evaluate performance and provide feedback.
- Oversees resolution of employee relations.
- Conducts hiring, training, and evaluation of staff.
- Develop, track and monitor employee’s compliance to quality, service and production standards.
- Monitor prescription turnaround time and phone service so that internal standards and client performance guarantees are met.
- Assist Senior Pharmacy Manager in monitoring costs to ensure compliance with cost to fill goals.
- Address staff concerns and day to day operational, system, customer service, quality, and professional issues.
- Work in production as needed.
- Implement programs and process improvements to enhance the level of internal and external customer service provided.
- Work with Senior Pharmacy Manager to analyze operations and overall efficiencies of the pharmacy.
- Serve as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve.
- Represents pharmacy operations in cross-functional meetings and projects.
- Other special projects and tasks as assigned.
Benefits
- medical
- vision
- dental
- well-being and behavioral health programs
- 401(k)
- company paid life insurance
- tuition reimbursement
- a minimum of 18 days of paid time off per year
- paid holidays
- leaves of absence
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
