Staff Nurse (RN) - Oncology Continuing Care Triage

The Ohio State University

4d•Remote

About The Position

The Ohio State University Wexner Medical Center’s mission is to improve health in Ohio and across the world through innovation in research, education, and patient care. The team provides patient care and supportive services directed towards achievement of positive patient care outcomes, maximizing the patient’s involvement in his/her own plan of care and reducing the length of hospitalization. The staff nurse plays a critical role in staff engagement, the patient experience, quality and safety, and cost effective care. The Staff Nurse is responsible for managing and providing care to the patient and his/her family, and for directing and supervising nursing care provided by other members of the patient care team. The Staff Nurse is responsible for assessing, planning, implementing, coordinating, delegating and evaluating the nursing care of patients in alignment with the professional practice model. The James Clinical Call Center Triage RN is responsible to be the primary responder to manage telephone calls within the defined scope of practice as established by the Ohio Board of Registered Nursing for established James patients. The James Clinical Call Center Triage RN is responsible to complete an initial call assessment and then triage the call based on the assessment. The James Clinical Call Center Triage RN uses established triage algorithms to guide the assessment and interventions that need to be taken. The James Clinical Call Center Triage Nurse is responsible to document the assessment and management of the call into the organizational electronic medical record. The nurse will be responsible to follow up and assist in resolving post-discharge or post-procedure calls that require additional intervention after initial post-discharge/post-procedure call completed. They will also be the clinical resource for James scheduling staff for referral based needs. This is a remote phone triage role servicing all types of oncology patients.

Requirements

Degree in Nursing from a CCNE or ACEN accredited nursing program required.
Current Ohio license or interim permit.
Demonstrates computer skills required to meet job functions.
Candidates should be located within 1.5 hours of our facility as nurses may need to come onsite to finish a shift if service is lost.

Nice To Haves

2 years experience in relevant care setting preferred.
Oncology Nursing Certification (OCN)- preferred
Experience in telephone assessment and management – preferred
Qualified candidates preferably have 5 or more years of oncology or triage experience.

Responsibilities

Managing and providing care to the patient and his/her family.
Directing and supervising nursing care provided by other members of the patient care team.
Assessing, planning, implementing, coordinating, delegating and evaluating the nursing care of patients.
Being the primary responder to manage telephone calls within the defined scope of practice.
Completing an initial call assessment and then triaging the call based on the assessment.
Using established triage algorithms to guide the assessment and interventions.
Documenting the assessment and management of the call into the organizational electronic medical record.
Following up and assisting in resolving post-discharge or post-procedure calls that require additional intervention.
Serving as the clinical resource for James scheduling staff for referral based needs.