Staff Nurse (RN) - Nurse Line

Hennepin HealthcareMinneapolis, MN
Remote

About The Position

The Telehealth Staff Nurse is accountable for independently providing indirect patient care 24 hours a day, 7 days a week, 365 days a year via telecommunications technology. The Telehealth Staff Nurse, within the domain of Ambulatory Care Nursing, provides remote nursing care to a variety of patient populations (Medical, Surgical, OB/GYN, Pediatrics, Geriatrics, and Behavioral Health) across the life span. The Telehealth Staff Nurse is guided by use of nursing process and use of evidence-based telephone nurse triage protocols and their nursing clinical expertise to determine the most appropriate level of care at the most appropriate time for the patient’s reported medical condition or concern. This determination of appropriate care includes home care instructions. The Telehealth Staff Nurse is also responsible for completing medication refill requests and assisting community pharmacies with any requests related to HHS patients. The Telehealth Staff Nurse will adhere to established Hennepin Health System (HHS) Policies, Procedures, and Protocols and in accordance with the scope of practice for a Registered Nurse.

Requirements

  • 2 years of ambulatory RN experience.
  • Graduation from an accredited school of nursing.
  • Possession of a valid license as a Registered Nurse issued by the State of Minnesota.

Nice To Haves

  • Experience with telephone triage.
  • Certification in area of clinical specialty.
  • BSN Preferred. Bachelor of Nursing degree is strongly encouraged. Advancement in academic education will be discussed as part of individual professional development during the annual performance review.

Responsibilities

  • Independently providing indirect patient care 24 hours a day, 7 days a week, 365 days a year via telecommunications technology.
  • Providing remote nursing care to a variety of patient populations (Medical, Surgical, OB/GYN, Pediatrics, Geriatrics, and Behavioral Health) across the life span.
  • Using the nursing process and evidence-based telephone nurse triage protocols and nursing clinical expertise to determine the most appropriate level of care for the patient’s reported medical condition or concern, including home care instructions.
  • Completing medication refill requests.
  • Assisting community pharmacies with any requests related to HHS patients.
  • Adhering to established Hennepin Health System (HHS) Policies, Procedures, and Protocols and in accordance with the scope of practice for a Registered Nurse.
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