Staff MLE, GAI Search Platform - Moveworks
About The Position
Join Moveworks’ GenAI Search Platform team to improve search-based question-answering systems using traditional machine learning and generative AI. The team builds conversational search products that provide enterprise users with instant answers by retrieving, matching, ranking, and summarizing text from diverse knowledge sources. These products combine information retrieval, natural language understanding, and large language models to serve millions of employees. As a technical leader, you will help set direction for the search platform and coach search and machine-learning engineers. You will collaborate with ranking, product, design, infrastructure, data science, user experience, customer success, and other engineering teams to advance agentic search products, focusing on performance and enterprise readiness. The platform will help product teams develop applications and prototypes, evaluate ranking improvements systematically, and maintain quality, security, privacy, and scalability. You will also help build an inclusive, high-performing team by contributing to interview processes, helping close candidates, and mentoring engineers at different career levels.
Requirements
- At least 5 years of engineering experience.
- At least 2 years of experience as a senior engineer or technical lead leading a team of software engineers.
- Experience relevant to search platforms, such as traditional information retrieval, search ranking and relevance, recommendation systems, or question-answering systems.
- Background in text processing, information retrieval, natural language understanding, or machine learning.
- Ability and interest in helping product and ranking teams move faster and scale their solutions while focusing on customer impact and success.
Nice To Haves
- Experience with or desire to learn large language models, retrieval-augmented generation (RAG), and agents.
- Experience with Python.
- Experience contributing to mature Python libraries or platform code, including open-source repositories.
- Experience with Golang; not required.
Responsibilities
- Provide technical direction and thoughtful coaching to search and machine-learning engineers.
- Partner with product, user experience, customer success, and engineering teams to identify, define, and build solutions.
- Architect abstractions that enable ranking and product teams to contribute safely and efficiently to the codebase.
- Develop algorithm frameworks for conversational search applications, including multi-turn, multi-hop question-answering systems.
- Drive development of the search platform and its LLM-enabled generative AI features.
- Build platform capabilities that help product teams develop applications, ship prototypes at scale, and evaluate and iterate on ranking improvements systematically.
- Enforce quality, security, privacy, and scalability guarantees in the search platform.
- Develop systematic evaluation metrics and methodologies for search models, using LLMs to address enterprise security and privacy challenges.
- Help build a high-performing team with an inclusive and positive culture.
- Iterate on interview processes and help recruit and close candidates.
- Coach and mentor engineers at different levels to support their career goals.
Benefits
- Health plans
- Flexible spending accounts
- 401(k) plan with company match
- Employee stock purchase plan (ESPP)
- Matching donations
- Flexible time away plan
- Family leave programs
- Equity, when applicable
- Variable/incentive compensation
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
