Staff Machine Learning Engineer

BetterHelp

4h•$170,000 - $245,000•Remote

About The Position

BetterHelp is looking for a Staff Machine Learning Engineer to join their growing Data team. In this role, you will help drive a range of impactful, ML-driven initiatives that power their products and improve outcomes for their users. You will be responsible for designing and building machine learning and optimization models, as well as partnering closely with Data Scientists to productionize and scale their work. As a key member of the team, you will collaborate cross-functionally with Data Engineers, Software Engineers, and Product Managers, playing a pivotal role in shaping how machine learning is applied across the business. This is an exciting opportunity for someone who wants to lead and scale ML efforts, work on meaningful problems, and make a real impact while working on a product used by millions globally. You will work closely with the Director of ML/Data Engineering and help define the future of their ML platform and capabilities.

Requirements

6+ years of experience in machine learning
Proven experience deploying and integrating machine learning models into production systems
Strong expertise in machine learning techniques, including deep learning, neural networks, statistical modeling, tree-based methods, boosting, regression, and dimensionality reduction
Extensive experience building personalization and recommendation systems
Working knowledge of operations research concepts such as mathematical modeling, linear and integer programming, and discrete event simulation
Familiarity with large language models, fine-tuning methods, and reinforcement learning from human feedback (RLHF)
Solid foundation in computer science fundamentals, including object-oriented programming, data structures, and algorithms
Advanced proficiency in Python and SQL
Excellent written and verbal communication skills
Experience developing data pipelines and machine learning libraries/tools
Eagerness to learn and adopt new technologies
Interest in mentoring junior machine learning engineers and data scientists
Comfortable working in fast-paced, high-growth, and agile environments

Responsibilities

Design, prototype and productionize scalable machine learning and optimization models
Play a critical in setting up the best practices in machine learning, setting direction of the machine learning platform
Develop frameworks, pipelines, libraries, utilities and tools that process massive data for ML tasks
Partner with data scientists to troubleshoot and optimize complex data pipelines
Work with product managers and business partners to gather requirements for machine learning models
Build model deployment platform that can simplify implementing new models
Build end-to-end reusable pipelines from data acquisition to model output delivery
Mentor and guide junior data scientists to deploy their models into production
Design & Build ML (engineering) solutions that unlock new ML modeling capabilities for BetterHelp