Staff Machine Learning Engineer

ServiceNow•Santa Clara, CA

10h•$176,100 - $308,200

About The Position

The Staff Machine Learning Engineer will drive quality and development excellence across the software development lifecycle, from design and coding through test automation and deployment. The role involves building high-quality product features and ensuring their reliability, scalability, and performance. The position is on the AI Search UX team, which develops cognitive, actionable search and machine-learning-based relevancy for the ServiceNow cloud platform. The engineer will help build AI and machine learning solutions that improve user experience and workflow efficiency for enterprise services, with an emphasis on making these solutions useful to people regardless of their technical knowledge. The team is developing solutions for early-adopter customers and a global base of more than 5,000 enterprise customers.

Requirements

Expertise in Java or Python, object-oriented programming, design patterns, and time- and space-efficient algorithms.
Experience building new products that leverage challenging high-performance algorithms.
Expertise in coding efficient, object-oriented, modularized, high-quality software.
Knowledge of core AI/ML techniques and algorithms.
Knowledge of unit testing, profiling, and code tuning.

Responsibilities

Build cloud-based AI/ML solutions for intelligent enterprise services.
Collaborate with developers, product managers, and quality engineers to produce quality software.
Work with product owners to understand detailed requirements.
Own code through design, implementation, testing, and delivery of high-quality solutions.
Drive quality and development excellence across the software development lifecycle, including test automation and deployment.
Build product features and ensure their reliability, scalability, and performance.