Staff Machine Learning Engineer

Guidewire Software • Toronto, ON

25d

About The Position

Join Guidewire’s Product Strategy team, where we drive operational excellence and transformative innovation by embedding AI and GenAI across our product portfolio. Our mission is to deliver secure, scalable, and efficient solutions that create measurable value for customers, with a collaborative, agile, and customer-centric culture. You’ll work alongside passionate colleagues who blend insurance expertise with data science to shape the future of P&C insurance technology. As a Senior Machine Learning Engineer, you will play a pivotal role in accelerating AI adoption and launching new, market-ready solutions. We are seeking a creative, analytical problem solver with deep expertise in ML and LLMs, who thrives in a fast-paced, evolving environment. Your work will directly impact Guidewire’s mission to deliver innovative, customer-focused products and support our ambitious growth and operational goals. Job Description What you’ll do Deliver AI/ML models from initial planning through data sourcing, preparation, model building, training, and deployment in Guidewire’s cloud environment, with a focus on leveraging open source models. Create AI-based prototypes to evaluate model and design options, collaborating with internal stakeholders to analyze quality and relevance of results. Train and tune models to optimize algorithmic outcomes and ensure robust, production-ready solutions. Integrate models into production systems, partnering with Engineering to embed AI into product architecture. Work cross-functionally to understand product needs and scope innovative AI solutions that address evolving customer requirements. Conduct research into emerging AI models and technologies, staying connected to industry trends and best practices. Contribute to Guidewire’s wider mission by supporting operational excellence, transformative innovation, and customer-centricity in every project. At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

Requirements

• Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.
• 5+ years of software development experience, with at least 3 years implementing ML and GenAI technologies with LangChain, RAG, Flare
• Deep knowledge of data modeling and current ML/AI technologies, with hands-on experience developing language-based solutions using LLMs.
• Highly analytical mindset with creative problem-solving skills and the ability to make decisions with evolving or ambiguous data.
• Strong written and verbal communication skills, able to present complex ideas clearly.
• Collaborative approach, thriving in cross-functional teams and startup-like environments where speed and agility are essential.
• Experience deploying models in cloud environments and integrating them into production systems.

Nice To Haves

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
• Experience with open source ML frameworks and tools.
• Familiarity with the insurance or financial technology sector.

Responsibilities

• Deliver AI/ML models from initial planning through data sourcing, preparation, model building, training, and deployment in Guidewire’s cloud environment, with a focus on leveraging open source models.
• Create AI-based prototypes to evaluate model and design options, collaborating with internal stakeholders to analyze quality and relevance of results.
• Train and tune models to optimize algorithmic outcomes and ensure robust, production-ready solutions.
• Integrate models into production systems, partnering with Engineering to embed AI into product architecture.
• Work cross-functionally to understand product needs and scope innovative AI solutions that address evolving customer requirements.
• Conduct research into emerging AI models and technologies, staying connected to industry trends and best practices.
• Contribute to Guidewire’s wider mission by supporting operational excellence, transformative innovation, and customer-centricity in every project.

Benefits

• All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan.
• In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees