Staff/Lead Brand Designer

Gigs • San Francisco, NY

23h

About The Position

Gigs is building the operating system for mobile services, a platform that allows tech companies to easily embed global connectivity into their products. Similar to how Stripe simplifies payments, Gigs enables platforms to integrate connectivity, bridging the gap between traditional telecom and modern technology. This platform serves various companies, from fintechs launching mobile services to HR platforms offering work phone plans, by automating provisioning and eliminating telecom complexities. The company, with around 150 employees across the US and Europe, has secured nearly $100 million in funding from prominent investors like Ribbit Capital, Google, and Y Combinator. Gigs is recognized as one of the fastest-growing tech companies, attracting early-stage talent from leading companies such as Stripe, Airbnb, and Shopify. The team is dedicated to solving complex technical and regulatory challenges to achieve seamless connectivity. Gigs values individuals who are curious, creative, and eager to shape the future of telecom, demonstrating resilience in the face of challenges, a commitment to speed and ownership, customer obsession, comfort with ambiguity, and a first-principles approach to problem-solving.

Requirements

• Proficiency in Figma and Adobe Creative Suite (Illustrator, Photoshop, InDesign).
• Strong motion design and/or 3D skills (e.g. After Effects, Blender, etc.) and the ability to bring assets to life.
• Experience working with website CMS design tools.
• Proven track record leading large-scale design initiatives, including at least one end-to-end rebrand.
• Experience scaling a brand design function, including building systems, raising standards, and growing team capability.
• Having owned a brand at a company that went through significant growth or a major product evolution.

Nice To Haves

• Agency or scale-up experience preferred, showcasing resilience and adaptability across diverse, fast-moving projects.
• Fintech industry familiarity is beneficial; mobile and web UI understanding is a plus.

Responsibilities

• Own Gigs' rebrand strategy and set the creative direction for how the brand evolves across all channels, formats, and verticals.
• Contribute high-quality executions, raising the bar for the whole team.
• Collaborate cross-functionally with Product, Marketing, and GTM teams to ensure brand cohesion across every surface and touchpoint.
• Own relationships with external agencies and freelancers, including briefing, feedback, and quality control.
• Maintain and evolve Gigs' brand governance, setting the standards that keep internal teams and external partners shipping consistently.
• Iterate on the design foundation and scale the design language of a fast-growing generational scale-up.
• Create templates and systems that let the team deliver at pace without sacrificing quality.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed